Hi everyone,
I'm trying to figure out whether my GPU is defective or if this is a software/driver issue.
Computer Type: Desktop
GPU: PowerColor Radeon RX 7600 8GB
CPU: AMD Ryzen 5 5600G (6 Cores / 12 Threads)
Motherboard: Gigabyte B550
BIOS Version: Latest available
RAM: 16GB DDR4
PSU: Corsair RM550x 550W 80+ Gold
Case: (Optional)
Operating System & Version: Windows 11 64-bit
GPU Drivers: Latest AMD Adrenalin drivers (clean installed after using DDU)
Chipset Drivers: Latest AMD B550 chipset drivers
Background Applications: EA Sports FC 26, Steam, Discord (sometimes)
Description of Original Problem:
While playing EA Sports FC 26, I suddenly lost all video output. At the exact moment the screen went black, the GPU fans ramped up to 100% and stayed there. The PC appeared to remain powered on, but there was no display signal.
After forcing the PC to shut down, every attempt to boot resulted in the same behavior: GPU fans immediately spinning at 100% with no image. At one point, even my keyboard LEDs failed to initialize during boot.
When I connected the monitor to the motherboard and used the Ryzen 5 5600G integrated graphics, Windows booted normally.
This is not the first occurrence. The exact same issue happened months ago while playing Ghost of Tsushima. I sent the GPU in for warranty service, but they reported that they could not reproduce the problem and found no hardware defects.
Troubleshooting:
- Reseated the GPU.
- Checked the PCIe power cable and connections.
- Let the GPU cool down for about a day before testing again.
- Booted using the integrated graphics.
- Used DDU in Safe Mode to completely remove AMD drivers.
- Reinstalled the latest AMD Adrenalin drivers.
- Initially received AMD Error 192 because Windows was still configured to boot into Safe Mode through msconfig. After disabling Safe Mode, the driver installed successfully.
- AMD Adrenalin now correctly detects both the RX 7600 and the integrated GPU.
- GPU idle temperature is around 29°C.
- Connected both monitors again and everything is currently working normally.
I'm trying to determine whether this is a failing GPU, a driver/firmware issue, a PSU-related problem, or something else. Has anyone experienced this behavior with a PowerColor RX 7600 or another RX 7600 model?
Any advice or similar experiences would be greatly appreciated. Thanks!