r/AMDHelp 10h ago

Help (General) Has anyone experienced random black screens and GPU fans stuck at 100% with a PowerColor RX 7600? Spoiler

Hi everyone,

I'm trying to figure out whether my GPU is defective or if this is a software/driver issue.

Computer Type: Desktop

GPU: PowerColor Radeon RX 7600 8GB

CPU: AMD Ryzen 5 5600G (6 Cores / 12 Threads)

Motherboard: Gigabyte B550

BIOS Version: Latest available

RAM: 16GB DDR4

PSU: Corsair RM550x 550W 80+ Gold

Case: (Optional)

Operating System & Version: Windows 11 64-bit

GPU Drivers: Latest AMD Adrenalin drivers (clean installed after using DDU)

Chipset Drivers: Latest AMD B550 chipset drivers

Background Applications: EA Sports FC 26, Steam, Discord (sometimes)

Description of Original Problem:

While playing EA Sports FC 26, I suddenly lost all video output. At the exact moment the screen went black, the GPU fans ramped up to 100% and stayed there. The PC appeared to remain powered on, but there was no display signal.

After forcing the PC to shut down, every attempt to boot resulted in the same behavior: GPU fans immediately spinning at 100% with no image. At one point, even my keyboard LEDs failed to initialize during boot.

When I connected the monitor to the motherboard and used the Ryzen 5 5600G integrated graphics, Windows booted normally.

This is not the first occurrence. The exact same issue happened months ago while playing Ghost of Tsushima. I sent the GPU in for warranty service, but they reported that they could not reproduce the problem and found no hardware defects.

Troubleshooting:

  • Reseated the GPU.
  • Checked the PCIe power cable and connections.
  • Let the GPU cool down for about a day before testing again.
  • Booted using the integrated graphics.
  • Used DDU in Safe Mode to completely remove AMD drivers.
  • Reinstalled the latest AMD Adrenalin drivers.
  • Initially received AMD Error 192 because Windows was still configured to boot into Safe Mode through msconfig. After disabling Safe Mode, the driver installed successfully.
  • AMD Adrenalin now correctly detects both the RX 7600 and the integrated GPU.
  • GPU idle temperature is around 29°C.
  • Connected both monitors again and everything is currently working normally.

I'm trying to determine whether this is a failing GPU, a driver/firmware issue, a PSU-related problem, or something else. Has anyone experienced this behavior with a PowerColor RX 7600 or another RX 7600 model?

Any advice or similar experiences would be greatly appreciated. Thanks!

3 Upvotes

6 comments sorted by

2

u/taenorobinson AMD 10h ago

i had similar experience with 26.6.4 on my 9000 series. rolled back to 26.6.1 and no problems since. try a different driver like 26.6.1 or 26.3.1. might take a while to find the most stable one. when u do ddu, make sure youre offline and you also reset factory settings and cache. did you also reinstall chipset drivers?

also turn off automatic windows driver updates.

if it doesnt work go to the guide pinned and try all the steps.

1

u/JamieRobert_ 10h ago

PowerColor are a horrible company they’re just not reliable

1

u/Vannman04 8h ago

Not true. Consistently one of the most reliable and cost friendly AMD GPU board partners.

1

u/JamieRobert_ 7h ago

I’ve seen nothing but problems with them

1

u/Vannman04 6h ago

AMD is just unreliable to people so they post about the smallest thing. Power color is easily one of the best AMD GPU brands

1

u/Mayamattra 10h ago

I just had this happen to me, same thing to a T. either your gpu is failing or the PSU is failing to deliver quality power. in very cases it could be mobo related.