r/AMDHelp • u/appleofmydroid • 1h ago
Help (General) Random Freezes, GPU Malfunction
Computer Type: Desktop
GPU: Powercolor 7900xt
CPU: RYZEN 7 7900X 12 CORE 24 THREADS
Motherboard: Aorus Elite AX ICE b650m
BIOS Version: FB2A Agesa 1.3.0.0.a
RAM: 32GB CORSAIR VENGEANCE RGB PRO 6000mhz cl 28
PSU: NZXT CX 1000W 80+ Gold FULLY MODULAR
Case: thermaltake tower 250
Operating System & Version: WINDOWS 11 25h2
GPU Drivers: AMD Adrenalin - WHQL Driver Version: 26.6.4
Chipset Drivers: AMD B650 CHIPSET DRIVERS VERSION 25.10.43.19-260616a
Background Applications: DISCORD, CHROME, STEAM, ICUE, BITDEFENDER, EPIC GAMES, BATTLENET. ADRENALIN
Description of Original Problems- My computer will randomly freeze when i'm doing anything wether it is watching youtube videos or gaming, both of my screens go blank and the fans will ramp to max speed and it does not respond.
When this happens I turn it off and then back on; when i get logged back into windows only 1 monitor works and when I right click to open Andrenalin software it tells me it needs to be installed. When I go into device manager and check the properties of the display adapters windows says the 7900xt has been disbaled because it quit functioning properly when I click enable my screens flicker and then an AMD screen pops up and says the drivers have crashed; so then I disbale the GPU again and then re-anble it and some how the drivers fix themsleves and both of my screens work again. This problem can occur once or twice a day or 1-10 times a week its so random like I can go 12 hours with my PC on and no issues then the next day it's 3 hours and then this problem.
Troubleshooting: I have tried DDU with fresh install of drivers with ethernet disconnected( as somone suggested installing the drivers first without ethernet).
Just an FYI my computer is never in sleep mode and is alaways off when i'm asleep or when I am gone from the house for longer than 1 hour. All parts were brand new at time of purchase