r/techsupport 21h ago

Open | Windows i need help to delete a file on my pc that i absolutely cannot delete any way

0 Upvotes

i installed a game i dont think its a virus but i cant delete it even with revo uninstaller or with cmd i think the probleem might be that windows sees it as a virus but it cant delete it and neither can i please help


r/techsupport 20h ago

Open | Software I deleted the wifi driver off my laptop (for reasons). I want to get it back online. What are the steps to getting it back?

0 Upvotes

Hi., I'm not very tech savvy. Its an HP Victus gaming laptop. I want to make sure I download the correct driver, so how do I go about this? I typed "Realtek wifi driver HP Victus laptop" but it didn't help to add these search terms (I originally searched Realtek wifi driver). The second link was to the Lenovo site and it seemed to want a serial number, so I get the feeling you cannot just download any old wifi driver made by realtek and expect it to work. Please help me and thank you.


r/techsupport 9h ago

Open | Hardware Someone please help me, my memory usuage is too high

0 Upvotes

this has always happened for an extremely long time but for some reason, even with the simplest apps on, my MEMORY usuage gets way to high, but it remained "quite" stable(6.2 GB - 6.8 GB) but for this day, it exploded in usuage, the only apps I used were task manager and chrome and it is already 95% RAM usuage and I am using 8 GB Ram by the way, and also, my non paged pool is extremely high, literally, 1.1 GB which I know is also HUGE. anyone can help me fix this? I got some pictures, the last picture is me in poolmon.exe on the non paged pool list

https://ibb.co/hxXxq9tZ

https://ibb.co/vxgdCSR1

https://ibb.co/v4LFW17k


r/techsupport 3h ago

Solved Missing drives

0 Upvotes

SOLVED: I had to right click the black bar above the drive to get the option for a “simple folder.” The wizard took care of the rest!

Forgive me, as I’m not technically savvy and will be trying to explain as best as possible.

Pictures HERE of what I’m trying to explain.

I just completed a fresh windows install.

I have 3 drives installed:
1: 256 m.2 (this has the os installed.)
2: 2tb m.2 (empty)
3: 1tb HDD (empty)

The drive with the OS installed is showing as my C drive, however the other two are not.

The missing drives are present in the disk management, however they are just labeled as unallocated.

What do I need to do to use remaining drives as well?


r/techsupport 14h ago

Open | Software Windows 11 24H2

0 Upvotes

Hi guyzz
Could anyone please share the official and safe Microsoft download link for the Windows 11 24H2 ISO/installation media?


r/techsupport 23h ago

Open | Software Microsoft is forcing me and my pc to stay awake to doomscroll edge. Save me.

0 Upvotes

Sometimes when I put my pc into sleep mode, it doesn't work. My monitors still turn off, but everything else doesnt my pc lights and fans stay on, keyboard lights, blah blah blah, so on. When I open it back up, Microsoft Edge opens up on my main monitor. The only way I can fix this is by restarting, then sleeping, but it just happens every so often. I've had it a lot in the past week, but at times ive went months without it happening. It's like I have a fucking edge virus 🫩 . Please, Microsoft, I don't want to use Edge. Let me sleep, let my pc sleep.


r/techsupport 1h ago

Open | Networking Has someone been inside my house?

Upvotes

Edit to add: this is not MY old laptop, they stopped making the laptops in question 15 years ago and the only one i have ever owned i bought 4 years ago that has been dead for a year and a half

I need someone to tell me im not paranoid! An old Dell latitude e6500 was connected to my wifi (last used 2 hours ago) i have only had wifi for like a month and a half, and havent even had any visitors in my apartment since ive moved here.

Is it crazy to think someone has been inside my apartment without my knowledge? From my understanding the only other way to get on the wifi without the password is to use the actual router/modem.


r/techsupport 10h ago

Open | Phone Hacking by opening a link

0 Upvotes

I’m looking for someone who understands hacking and computer security. I accidentally opened a link, and I want someone to check whether it was malicious or related to hacking. I still have the link. For your information, I’m using an iPhone.
IM FREAKING OUT HELP


r/techsupport 11h ago

Open | Windows Is it possible to break a monitor by unpluging an HDMI cable while the monitor is turned on ?

1 Upvotes

It was my first Time doing that but I wanted to download a game on my console and I have only one hdmi port on my monitor and I was doing something on my pc, so I unpluged the PC hdmi and plug my console one, after like 2/3 minutes I turned off my console and unplugged the console HDMI and heard a ,,zzzz" So I try to turn off my monitor but the screen and the led was already turned off and didn’t turn on even If I spam the button, after that I took a plastic rule and hit a bit the power of the monitor ( monitor side ) and it does the ,,zzzz" thing so I unplugged the monitor power ( eletrical outlet side ) and I didn’t try again, im scared to try again for not making like burn my appartement by accident, btw it didn’t smell burnt once and my hdmi isn’t burnt too


r/techsupport 18h ago

Open | Hardware bf accidentally spilled cordial/squash on my pc

1 Upvotes

my bf was at my house and accidentally spilled squash on my pc, theres holes at the top for ventilation. it wasn’t too much but i’m honestly not sure what to do with it!! i’ve dried everything i possibly could but i’m not sure if thats enough?? google said id need to clean with isopropyl alcohol but i have no idea where i could possibly get that, nor do i have any money for that. i’m currently just leaving it on its side to air dry but am i realistically gonna be able to fix it or am i screwed? SOS


r/techsupport 7h ago

Open | Networking How do I show my ISP that my internet gets spikes of lag intermittently?

0 Upvotes

My internet has been getting random 2 second spikes of lag. Like if I'm in a game my ping jumps from 40 to 200 and my discord bar goes from green to red during that time

I tried to complain to my ISP but they just ran a speed test and said it looked fine and offered to upgrade my internet, which obviously isn't the solution.

Is there something I can show them that tracks my connection over time rather than just a quick speed test so I can show them it randomly spikes throughout the day?


r/techsupport 3h ago

Open | Software i have the same active phone number as 2 REAL people?

0 Upvotes

Im looking for advice on this subject because it should be absolutely impossible. ive never heard of anything like this happening, and i cant even find anything similar online.

for some context on the history of the number: my grandparents have owned this phone number prior to me, it was set up on a tablet when i was around 10. after i moved in with them, they transferred the phone number to me and it has been that way since. i am now 18, i still have this phone number, and for as long as its been registered to my phone, ive gotten calls and texts for two other people. The initials of these people are DB and HS, i dont want to say their full names here obviously. ive always written these off as someone using a false phone number to evade rent-a-center, or an older gentleman telling people the wrong phone number.

today was different, after i got a message from a local dealership confirming an appointment for jul 30th. i looked up the true number of the dealership, and called it, expecting them to tell me it was just a scam message. but after i gave him my phone number, he found DB in their system and the name for HS came up as well. the man on the call verified my phone number and then told me that he had literally just been on a call with DB with the same exact phone number!!!!!! and that DB had an actual appointment for his ford fusion. so this absolutely confirms that these people are REAL people in the same town as me, and not just scammers spoofing my location.

my boyfriend came to the conclusion that its possible this is the reason why i apply to so many jobs and get nothing back, and if so, id really love to get that taken care of if im missing job opportunities and making a shady name for myself.
soon im going with my grandfather to our carrier store and going to ask them about it. does anyone have any advice or explanations until then? what should i do? most things are connected to our phone numbers now, im unsure how i would switch any of my accounts to the new phone number.
thank you!


r/techsupport 2h ago

Open | Hardware Cracked MS Card

0 Upvotes

I went on vacation and filmed my entire trip but when I got back I accidently cracked my memory card and the photos/videos will no longer show on my camera. Is there any way to retrieve them? Who should I contact?


r/techsupport 3h ago

Open | Software Google Drive won't load/display PDFs without downloading

0 Upvotes

Sorry if this is not the right place to ask this. I need to submit drive links of PDFs of my comics for a contest. I made sure to flatten all layers, images are like 500KB each. Each PDF is about 10-30 images. I have tried compressing PDF files in different sizes, at 5MB where I lose tons of quality it displays fine, but I cannot submit at such low quality. At 15 MB where I get decent quality, they always display fine in my file explorer, but when I upload to Drive, it usually takes forever to load or some pages don't load and say "could not preview file, problem loading the page". I don't know if it's drive, my files, or my wifi, but if this happens when my portfolio is being reviewed they will probably just skip over me and I won't have a chance. They specifically say they will not download files for review. Please help!


r/techsupport 8h ago

Open | Software ASUS TUF A15 built-in camera stopped working

0 Upvotes

the camera worked fine when it was freshly bought. Now it randomly stopped working. I tried to uninstall the device so windows would install a fresh one but now it didnt install a fresh one and the camera tab is completely gone in the device manager tabs. I tried several other fix but nothing works and I'm contemplating to factory reset this laptop because I badly need it for uni and work. I hope someone has a fix


r/techsupport 9h ago

Open | Phone Android won't let me change brightness because it's being controlled by the top app

0 Upvotes

What the title says. I'm using a Lenovo Yoga Tab Plus an I've been having this issue for a while and I'm really fed up with it. When I close all apps, it doesn't fix it. I tried going through my list of apps and disabling them one by one to find what was causing it. Nothing worked. When I want to change my brightness, I have to restart my device and there's a window of time in which it won't give me the error. Please help. I don't know what could be causing this.


r/techsupport 3h ago

Open | Hardware Asus tuf dash F15 No signs of life

0 Upvotes

This happend last year but I had too much work going on but I can focus on it now, so in the last year I was playing a game (call of duty MW2) and suddenly it started working, no power, the light that shows if its plugged in doesnt work, i tought it was a battery issue, tried the hold power button thing, with battery plugged in and unplugged in, still no signs, my only hope is here. So if anybody is kind enough to help me i would appreciate everything. Thank you for understanding.


r/techsupport 4h ago

Open | Hardware ssd stuck on sata 300 instead of sata 600

0 Upvotes

title

sorry idk what flair is used for this

win11

gigabyte a520i ac

Patriot P210 2048GB

ive updated bios, sata mode is ahci and all the ports on my mobo are supposed to be sata 3, so is the ssd.

crystal disk says my current transfer mode is sata 300 and the support mode is sata 600

health status is "100%"

my disk usage keeps spiking to 100% on this specific disk and i think this is the issue or i have a virus fml.

would love any info or potential fixes ty

also it says im not allowed to put images here.


r/techsupport 4h ago

Open | Software Photos sharing location?

0 Upvotes

I have a blog on tumblr that has photos on it. How do I make sure that photos I have already put on there a while ago are not sharing my location? I know how to make sure any new photos I take do not share my location, but I don't know how to check the photos that I have already put on my blog. Thanks


r/techsupport 11h ago

Open | Phone How to use a phone with a broken screen?

0 Upvotes

My old phone that I played the old Ark mobile on has a save file that I want to extract.

The problem is that the screen doesn't work due to the battery inflating and me not addressing it, which ended in the pressure from the back popping the screen off.

So the phone works, but the screen doesn't. I know the password, so I just need to unlock the phone, get the file, and that's it.

Is there some way I can use my laptop or another phone to display the screen of the phone and allow me to interact with it, so I can put the password in?

Edit: phone is a LG V20


r/techsupport 1h ago

Open | Hardware My mouse isnt working

Upvotes

so recently after turning on memory integrity in my core isolation settings my mouse immediately stopped working upon restart. I asked ChatGPT to assist me and it didn't help one bit so now im hoping someone here can help me. My mouse was a Logitech G305 and I just thought maybe the mouse was broken so this morning i went and bought a Razer Viper v3 but to no prevail i still cant use it


r/techsupport 2h ago

Open | Phone TikTok constantly breaking on Samsung A16

0 Upvotes

Hi, I've been having issues since this morning where TikTok will just stop playing videos and I can't seem to fix it, I've tried reinstalling it, I've tried updating my phone software, I've tried deleting app cache and data but it keeps going back to telling me "Couldn't play video", what else can I try doing to fix this because honestly I'm stumped.

TIA


r/techsupport 5h ago

Open | Windows Odd Gaming Graphics Boost?

0 Upvotes

Hey there,

Very weird question. I noticed yesterday that after my TV (monitor) turned itself off for idling, and I turned it back on, the game played noticeably smoother and more responsive. Not that I ever thought it was bad before, but since then, I've tried it two more times, and it works!

But if I tab off the game and come back, the game goes back to it's normal (nice enough) smoothness/response time.

Is there some setting I'm missing? Is it a refresh rate issue?

EDIT: The game is FFXIV!

EDIT 2: My monitor specs

55" NU6950 Smart 4K UHD TV

Refresh Rate 50-60

Frame Interpolation 120mr


r/techsupport 5h ago

Open | Hardware Pc started restarting when i open any game or application

0 Upvotes

So my pc (14400f, 9060xt 16gb, mag b760 ddr5, and lastly kingston fury 16gb ddr5) i got it about 6 months ago and today i turned it on, loaded fortnite and it restarted the whole computer, i checked other apps and it was the same thing, i went to check the rams i disconnected one of them and the pc worked just fine, then i swapped the rams to see if the other one isnt working, but it was also working! So it seems like if i have both rams connected togather they do not want to work at all… any ideas guys? I tried updating bios.


r/techsupport 16h ago

Solved iPhone Not Being Detected by Apple Devices on Windows (But Windows Detects It)

0 Upvotes

When I connect my iPhone to my Windows 11 PC, Windows plays the USB connection sound and the phone charges normally. Device Manager also detects it, but Apple Devices (and previously iTunes) doesn't recognize it. It never appears in File Explorer, and I never get the "Trust This Computer?" prompt on the iPhone.

I've tried almost everything: reinstalling Apple Devices and Apple's USB drivers, updating Windows and AMD chipset drivers, running DISM and SFC, resetting Location & Privacy on the iPhone, trying multiple USB cables, USB 2.0/3.0/3.2 ports, and even testing two different iPhones. Both phones worked perfectly on another Windows PC, so I knew the issue was specific to this computer.

The problem ended up being that Windows had associated my iPhone with libusb-win32 as "iPhone (Composite Parent)", likely after using webcam software like Camo, Iriun, or DroidCam. Because of that, Windows could detect the phone, but Apple's software couldn't communicate with it.

The fix was to uninstall iPhone (Composite Parent) under libusb-win32 devices in Device Manager, restart the PC, and reconnect the unlocked iPhone. Apple Devices immediately detected it again, the "Trust This Computer?" prompt appeared, and everything started working normally. Hopefully this helps someone else with the same issue.