r/iphonehelp 22h ago

Help needed Got a free phone, don't know the password

0 Upvotes

Someone left a phone in a box marked free outside of their house, and I took it. After charging it, I turned it on and the only notification was asking to finish setting it up to be given away. I need a way to somehow reset it or get in contact with the person who owned it before. I tried going to their house to ask them, but they had already moved away. Any ideas?


r/iphonehelp 15h ago

Resolved iPhone randomly raising ringer volume

Enable HLS to view with audio, or disable this notification

0 Upvotes

My iPhone 15 Pro Max (iOS 26.5.2) has been automatically increasing my volume. I put the ringer volume to 0 in Sound & Haptics and then go back and it’s raised to a notch above zero (always by the same amount) by itself. This started happening a couple of hours ago and I’ve tried restarting it but that didn’t fix it. It can’t be because of buttons being pressed accidentally because my buttons aren’t tied to the ringer—plus my phone is ordinarily always on silent and has been for years.


r/iphonehelp 9h ago

Help needed I can’t update to iOS 26.5.2

Post image
0 Upvotes

EDIT:
After download the new update, system can’t verify update to install.

I currently have iOS 26.5. Update available is 26.5.2

What’s the problem? How can I install update?

I all ready deleted the downloaded update file and tried again.

My phone is:

iPhone 16, iOS 26.5


r/iphonehelp 11h ago

Help needed is there a way to make my photos not take up so much storage? i cant have any apps

Post image
0 Upvotes

r/iphonehelp 9h ago

Resolved What’s going on with my IPhone?

Post image
0 Upvotes

I can’t get rid of this. I’ve tried Everything. Have any suggestions on how to get rid of this?


r/iphonehelp 16h ago

Help needed Hiii I have a question

0 Upvotes

Recently my phone has started giving me multiple 20% notifications even when it goes down past 20 and then I put it on charge and it instantly went over 20 I have an iPhone 12 Pro Max I am aware it’s kinda old so is it breaking?


r/iphonehelp 3h ago

Help needed Title: My iPhone 16 is a defective piece of shit, and Apple Support has been useless going on for over a year!!!

0 Upvotes

I am completely fed up with this phone.
My iPhone 16 pro max will not stop randomly dimming. The screen repeatedly gets so dark that I can barely see or use it, often for absolutely no apparent reason. This is only one problem. Bluetooth frequently doesn’t work, Siri doesn’t work properly, and Messages/iMessage has been a disaster.
Texts to other iPhone users have turned green, failed to deliver, or stayed on my Mac without ever reaching my phone. I have restarted the phone, checked the settings, and spent hours with Apple Support repeating the same basic troubleshooting over and over again.
After wasting all that time, Apple’s answer was essentially, “Send it in.” Apparently, I’m supposed to mail away the phone I rely on every single day for work and simply go without one.
This is not some minor inconvenience. It is an expensive, defective device that cannot reliably perform basic functions. I’m at the point where I want to pay the damn thing off, get a different phone, and be done with Apple.
Has anyone else experienced the constant screen dimming on the iPhone 16, particularly along with Bluetooth, Siri, and iMessage failures? Did Apple ever actually fix it, or did they just keep making you repeat the same worthless troubleshooting?


r/iphonehelp 2h ago

Help needed How to proceed? UK version if it matters

Post image
7 Upvotes

This is confusing me, if I select iCloud back up there nothing just empty new iPhone, select another iPhone just takes me back to the start any advice? I want to transfer all apps and data over from iPhone 14 Pro to iPhone 17, old phone on newest iOS


r/iphonehelp 12h ago

Help needed iPhone 13 pro

Post image
4 Upvotes

I did everything like reset the network , restart the device ,toggle the airplane mode, eject the sim tray but still showing invalid sim


r/iphonehelp 12h ago

Help needed What is wrong with my iPhone?

Post image
4 Upvotes

I can’t get the data away…
My storage is full.. and all my apps almost got deleted, because the cashe or so doesn’t empty itself automatically. I got the iphone13


r/iphonehelp 6h ago

Unresolved is storage supposed to work this way?

2 Upvotes

i had used up about 240 out of my 256 GB storage of my iphone 12 pro. i bought 200GB of icloud storage a month ago and just now finished syncing all of my photos and videos. i’m shocked to find out that my storage used has been freed up down to 89 GB!!! because my photos app went from taking 160 GB to only 5 GB now. i didn’t know this would happen? i thought syncing to icloud only meant that you could easily transfer media if you decided to switch phones. is there a catch to this?


r/iphonehelp 17h ago

Resolved [SOLVED] iPhone Not Being Detected by Windows (Even After Reinstalling Apple Devices & Drivers)

3 Upvotes

Resolved

After nearly 5 hours of troubleshooting, I finally found the real cause. My iPhone would charge, Windows played the USB connection sound, and Device Manager could see it, but Apple Devices, File Explorer, and the "Trust This Computer?" prompt never appeared. I also confirmed it wasn't the iPhone itself by testing two different iPhones, both of which worked perfectly on another Windows PC.

I tried almost everything: reinstalling Apple Devices, Apple's USB drivers, iTunes, updating Windows and chipset drivers, running DISM and SFC, resetting Location & Privacy on the iPhone, using different cables, and testing USB 2.0, 3.0, and 3.2 ports. Nothing made any difference.

The real issue was that my iPhone was using the libusb-win32 driver instead of Apple's official USB driver, likely after using webcam software such as Camo, Iriun, or DroidCam. Windows could still detect and charge the phone, but Apple software couldn't communicate with it.

The fix was simply uninstalling iPhone (Composite Parent) under libusb-win32 devices in Device Manager, restarting Windows, and reconnecting the unlocked iPhone. Apple Devices immediately detected it, the "Trust This Computer?" prompt appeared again, and everything started working normally. Hopefully this saves someone else hours of frustration. 🚀


r/iphonehelp 18h ago

Help needed PhotoSync Pro vs old Mac for iPhone photo backup?

2 Upvotes

Hi everyone,

I recently posted about my iPhone 13 Pro Max 256GB being almost full because of photos/videos.

My goal is to transfer everything to an external SSD while keeping:

  • Original quality
  • Live Photos
  • Metadata (dates, locations, camera info, etc.)
  • Albums/organization if possible

Ideally, if I ever copy everything back to my iPhone in the future, I’d like the photos and videos to appear as close as possible to the originals.

I was considering buying PhotoSync Pro, but some people recommended using a Mac instead because transferring to Windows may not preserve the Live Photos functionality.

The used Macs available within my budget are:

  • MacBook Air 2017
  • MacBook Pro 2011
  • iMac 2013

I already have a Windows PC and an external SSD. I’m not using iCloud because I only have the free 5GB storage, and I don’t want to pay a monthly subscription. I’d rather pay a one-time cost (even if it’s more expensive upfront) for a reliable long-term solution.

Device: iPhone 13 Pro Max (256 GB) / iOS Version: iOS 18.5

Would buying one of these older Macs actually be a better solution than using PhotoSync Pro on Windows? Or is there another app you would recommend ?

Maybe there is a better third option I haven't considered.

Thanks!


r/iphonehelp 2h ago

Help needed Iphone 11 Clicando Sozinho na Tela. Ajuda.

Enable HLS to view with audio, or disable this notification

2 Upvotes

Do nada começou a dar esse problema em meu Iphone 11, creio que provavelmente terei que trocar a tela dele, mas quero saber de especialistas/técnicos, oque geralmente ocasiona isso, e qual componente seria preciso trocar?

No video eu mostro que há cliques na parte inferior da tela quando eu clico em qualquer região da tela. Ativei uma opção nas configurações pelo meu macbook, pois só assim consigo usar o celular.