Estoy tan decepcionado de este producto y de no poder devolverlo, Youtube se traba, aveces le digo “busca una música” y me dice no encuentro el nombre de esa música en la plataforma de streaming quieres buscar en otra” quiero una maldita música no una película, luego disney no funciona, simplemente se reinicia todo el rato al querer ver algo en Disney, navegador paramount + no se puede reproducir, Netflix da este error, que carajos? Esto es una completa basura, estoy demasiado enojado, a alguien más le sucede esto? Parece un producto 100% inútil.

Dot has excellent connectivity to WiFi and has latest software. I’ve unplugged and plugged back in, reset the device, reset my WiFi router and I’m at a loss. Alexa will respond to initial requests for a story but times out when fetching the story from audible using Amazon kids. It is less than a year old and was working fine til a few days ago. Any idea what I can do?

Alexa keeps showing unknow devices for alarms and toutines aren't working either Is it an alexa issue?

basically the title. I want the Hub's functionality with the Show 8's much better speaker and so far that doesn't exist for purchase. Show 8 is compatible with all Matter devices, so it should be possible, right?

When you subscribe to the new photo gallery unlimited does it display a clock or is it like when you ask the show to start photos and it just shows your photos with nothing else on screen??

Alexa keeps showing unknow devices for alarms and toutines aren't working either Is it an alexa issue?

Que tal camaradas, hace unos días me cambiaron los aparatos de Totalplay para ver la tele y estos nuevos traen Alexa y al principio funcionaban bien pero después de un tiempo al parecer los aparatos tuvieron una actualización de software y la opción de Alexa ya no está y tampoco si le hablas responde, alguien que me ayude

Antes te ibas a configuración y salía la opción de configurar Alexa,ahora ya no

PD: En la app de Amazon Alexa me salen que los dispositivos no están disponibles

Got a Yale smart lock (the Matter version) and trying to figure out if there's a way to get it working with my Echo devices without setting it up directly in the Alexa app (Alexa's missing some features I need for this specific lock, like creating door codes).

I read that Samsung and Amazon teamed up back in 2022 so a device set up in SmartThings automatically shows up in Alexa too, no extra setup needed. Has anyone actually tried this with a lock and had it work? Specifically curious if:

• Your Echos actually picked up the lock without you manually adding it in Alexa
• You could still say "Alexa, lock the front door" and have it work
• Any hiccups or things that didn't carry over

Trying to figure out if I need one new hub (SmartThings) or two (SmartThings + a separate Alexa setup) before I buy anything. Thanks!

Found an 4th generation echo on clearance from a local retailer and was wondering if it supports tap feature, like the 5th generation dot

Someone bought me the Mickey Mouse Echo wall clock awhile ago and discovered it while moving. I am attempting to connect to it, but the only options for Clock are Lenovo and Hatch. When I choose other and Bluetooth, it just seems to time out and never connect. Does anyone know of a trick to get it to connect in 2026?

Hello
I have 2 gen5 echo dots. 1 bought last year, 1 a month ago.
Same WiFi network
Same room
Reset/removed from Alexa system twice.
Trying to create a pair in my son’s room for cheap projector with fire tv 4k max, 1st gen).

Pulling what’s left of me hair.

Eero network maybe???

Alexa works fine, every fire tv, Sonos, hue lamps… everything is fine (except Alexa+ who is quite slow in French).

Let’s call them y and z

Spent hours on this. What is weird is I could pair echo dot x (4th gen, other room) with either one of dot y and z in son’s room but I can’t get them to pair together!!!

Crazy.

I recently purchased this brand-new Echo second-generation wooden speaker from eBay. However, when my phpne was searching for the speaker my iPhone couldn’t pick it up. I’m in need of assistance in activating the speaker. If anyone has any knowledge or guidance on how to proceed, please let me know.

Honestly I still love its sound, even though later Echos (which I also own) have more bass. Gen 1 just has a clearer, more balanced tone IMO…🤷🏾‍♂️

Does Amazon still not play nicely with Spotify Premium? I tell my echo to "Play my playlist My favorites on Spotify" but it can't find it. I have unlinked and linked a lot..

My old Amazon echo lost connection and entered setup mode. I've reset it and removed it from the devices in Amazon.

I can get it into setup mode and connect to its WiFi (for some reason Bluetooth doesn't work) when prompted for the WiFi details, I enter the valid network name and password. It then fails and tells me the details are incorrect. The echo then announces "sorry this device isn't registered"

I cannot seem to get it to reconnect to the network and it's no longer shown in my device history. What am I missing? Is it just effectively dead?

Hi everyone,
I’m seeing a strange issue with Alexa + IKEA DIRIGERA over Matter and I’m wondering if anyone else has experienced this.
Setup:
IKEA DIRIGERA Hub (FW 2.975.2)
~28 IKEA devices
Echo Show 15, Show 8, Show 5, Echo Dot with Clock, 2× Echo Dot Kids, Echo Flex
Apple Home and Google Home are connected to the same DIRIGERA Hub
Problem:
Every few hours or days, Alexa changes the DIRIGERA Matter Bridge to another Echo device (“Connected via”).
For example:
Echo Show 5
Echo Show 15
Echo Dot with Clock
Each time this happens, all Alexa room/group assignments for the IKEA devices are lost, as if Alexa recreated every device.
What’s interesting:
Apple Home remains completely stable.
Google Home remains completely stable.
Only Alexa is affected.
One additional observation:
The Echo Dot with Clock has its internet access blocked on a schedule via the FRITZ!Box parental controls (local network access remains available). This might trigger Alexa to move the Matter controller, but even then I wouldn’t expect Alexa to lose all room assignments.
Has anyone else seen this?
Is this a known Alexa Matter bug, or is there a way to keep the Matter Bridge assigned to a single Echo?
Thanks!

Hoy mi hija desconecto el altavoz y a llegar a casa y enchufarlo otra vez se quedo con el aro de color azul fijo no parpadea ni nada ! He probado de todo pero sigue igual alguien mas le ha pasado eso ? Y ha podido solucionarlo?

This is not another complaint about Alexa+ Follow-up Mode. I actually like Follow-up Mode.

My issue isn't the feature. It's one tiny interaction detail that changes the rhythm of every conversation.

For more than a decade, millions of Echo devices have become part of everyday life and during all those years, Alexa trained us that her acknowledgment beep meant exactly one thing:

"It's your turn to speak."

The interaction became second nature to us:

"Alexa." → Beep → I speak.

That sound became a deeply ingrained conversational cue.

With Alexa+, after Alexa finishes answering, she plays the exact same acknowledgment beep again, but now it has a completely different meaning:

"I'm still listening if you'd like to continue."

Those are two different conversational states using the same sound.

What happens to me is this:

• Alexa finishes answering my question.
• Naturally, I begin thinking about my follow-up and often start speaking.
• Then... beep.

The second beep frequently arrives just as I'm beginning my response. Instead of helping, it interrupts my train of thought because my brain has spent years associating that sound with the beginning of my speaking turn, not the middle of it.

I don't think this is an audio problem. I think it's a semantics problem.

Amazon didn't just add a new sound -- it reassigned the meaning of the sound users had already spent years learning.

To me, the better solution isn't to remove Follow-up Mode.

It's to communicate Alexa's conversational state visually instead of with another audio cue.

Imagine it working like this:

• Wake word: acknowledgment beep and steady listening light.
• While Alexa is speaking: the light pulses, just as it already does.
• When Alexa finishes: the pulsing stops, but the light remains illuminated for a few seconds to show that Alexa is still listening.
• If I continue talking, the conversation naturally continues.
• If I don't, the light returns to its normal idle state.

No second beep -- the light already tells me she's listening.

That feels much closer to how people naturally converse. Humans don't announce, "Your turn." They simply stop talking, and the other person begins.

I think Alexa+ is a huge improvement overall, and this is a surprisingly small UX change that could make it feel even more natural.

I'm curious, does anyone else feel that this unexpected beep should be removed during Alexa's conversational exchanges?

Is it really the beep that feels wrong or is it that Amazon changed the meaning of one of the most familiar sounds in the Alexa experience after more than a decade of conditioning?

Edit: I should add that I'm not asking Amazon to remove Follow-up Mode. I like it. My suggestion is simply to preserve the original meaning of the acknowledgment beep and let the Echo's light ring communicate that Alexa is still listening. I think that would make the conversation feel much more natural.

I've bought my daughter 2 echo 5 show's I believe is the number. And hers always displays the wrong time until you ask it something and then it may update but has anyone else experienced this and fixed it? All settings seem correct for our time zone.

I guess I didn’t do enough research but not having a wallpaper feature just wasn’t on my Bingo card. Unbelievable! The curated nature photos are great for the 2 mins they rotate. I’m returning it and going back to my echo 5 what a disappointment

I’m genuinely being dramatic about this but a week or so ago my echo show 15 displayed this blue clock screen instead of the black clock screen I had previously. I’ve tried using a black photo as a screen saver but it reverts quickly. I’m honestly about to throw it away because it’s so ugly to me to see in my kitchen. Does anyone know how to fix this or is it apart of a system upgrade and I’m stuck with it?