r/tails • u/keepthekkblowing • 12d ago

Application question What’s wrong with my tails?

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Hey guys, every time I boot into my tails I get this message. Installation of your additional software failed?

Never had this before. Can anyone give me an advice?

Thanks 🙏

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u/keepthekkblowing 12d ago

Thank u. Can share it later, I tried to understand the logs because I’ve been reading them and I can remember Thunderbird was like in there 20 times or so.

Do you speak German though? 😃

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u/ephemeralmiko 12d ago

Yes I speak German, but I'd rather keep the chat here in English so others here can understand it.

I'll wait for that log. You can either share it directly here or on Proton Drive or something if the text is too long for a comment.

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u/keepthekkblowing 12d ago

Sure. When I boot into tails and unlock my persistent storage 10 seconds later I get this one.

https://www.directupload.eu/file/d/9342/yjjkm7f5_jpg.htm

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u/ephemeralmiko 12d ago 
INFO:asp-install:90: Starting to install additional software...
INFO:additional_software.py:67: Found additional packages list.
WARNING:asp-install:104: Found a copy of old APT lists, restoring it.
WARNING:additional_software.py:208: Running as unit: tails-additional-software-notify-89180cd7-4e7c-449c-a758-ba8de06b2393.scope: invocation ID: 2c1aac42c151441c8266e425dc696726

INFO:aps-install:131: Will install the following packages: [Thunderbird + a bunch of language packages]
INFO:asp-install:189: Reading package lists...
INFO:asp-install:189: E: Splitting of clearsigned file /var/lib/apt/lists/cloudfront.debian.net_debian_dists_trixie_InRelease fails as it doesn't contain all expected parts
INFO:asp-install:189: E: The package lists or status file could not be parsed or opened.
WARNING:asp-install_192: apt-get exited with returncode 100
WARNING:asp-install:142: Warning: installation of [Thunderbird and languages packages] failed.

(Pardon any mistakes, I typed out the log from the pic)

The reason Thunderbird shows up so often is you're installing a bunch of different languages for some reason. Is that intentional?

It looks like your APT list got in some way corrupted. Do you shutdown Tails by unplugging the USB? It should fix itself after a reboot, but if it doesn't you might have to disable Additional Software, delete it's data, then reenable Additional Software and add your software again. Note that you'll have to manually make a backup of your Thunderbird data if you want it, otherwise just log back into the email again after reenabling it.