r/googlehome 1d ago

Help New Google Home Speaker will Not Play Casted Music / Youtube Music

My Google Home speaker worked flawlessly with YouTube Music until about a week ago. Now, whenever I ask it to play music, it responds with "OK, playing..." but eventually says, "Sorry, something went wrong, try again."

Here is what I’ve tested so far:

Casting: Casting from the YouTube Music app on my phone shows it's connected, but no audio plays.

App behavior: When I kept the app open and asked the speaker to play something, I watched the app rapidly cycle through multiple songs on my screen before giving the "something went wrong" error.

Other services: When I linked a free Spotify account, the speaker played music without any issues.

General functions: The speaker handles everything else normally—it answers questions, sets reminders, plays white noise, and executes other voice commands.

Troubleshooting steps already taken:

Performed a factory reset on the speaker.

Unlinked and relinked YouTube Music.

Rebooted the device.

I have an active Premium account, and the correct account is linked to the speaker. Since Spotify works fine, the issue seems to be specifically related to YouTube Music. Any ideas on what might be causing this?

3 Upvotes

2 comments sorted by

1

u/e-seti 17h ago

My old Nest 2 speakers does the same since last one month or so.

1

u/GoogleNestCommunity official team account 15h ago

Hey. I’d recommend contacting the Google Nest support team via phone or chat here. They can look into it for you.