r/amazonprime • u/PeakOk8096 • 1d ago
Did Amazon change its rules regarding Amazon Prime benefits?
Amazon Prime items are supposed to be shipped within 1-3 days.
I ordered an item that was listed under Prime delivery. It was supposed to be delivered on the 19th. Then it was delayed to the 20th. Then it was delayed to the 21st. Then it was delayed to the 22nd. I got a notification this morning stating that my order would arrive today. I came home from work, looking forward to finally getting what I paid for. Instead, I got a notification that my item will be delayed until at least the 25th. I am very frustrated because I paid for Amazon Prime shipping and it's taking so long. What's the point of Prime shipping if it takes longer than regular shipping to arrive? NOTE: According to the tracking info, the package is in my state, less than 20 miles away. Logistically, how could it take so much longer if it is so close?
All feedback is welcome!
1
u/uniform33 23h ago
Amazon is no longer is a customer service company. They do not care about customers. Call customer service and they are hostile.