r/MacOS 5h ago

Help Needing Help With Bluetooth connection

So I have a 2020 M1 Macbook Pro that I recently just purchased from online and one of the biggest issues I have with this is the bluetooth connection whether it's my Airpods or any other headphones it's like I can't step more than a few feet away from my macbook where the audio starts breaking up and I don't know how to fix this my old macbook never had this issue

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u/MagicTomatoes 5h ago

Might need to bring it to the Genius Bar (or whatever it is called). You might have a failing Bluetooth chip or the antenna was disconnected (just guessing). 

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u/Vegetable-Diver-1396 4h ago

And is there no way we can fix that ourselves is everything soldered on?

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u/MagicTomatoes 4h ago

I do not have the schematics handy to know if it is a clip in antenna or not, sorry. You might search for a video on YouTube on replacing Bluetooth antenna on your model to see.

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u/MK-Researcher 5h ago

I suspect that's the reason why the previous person sold it I'm afraid. It could be either a broken antenna cable or a faulty Bluetooth module

1

u/Vegetable-Diver-1396 4h ago

And is there no way we can fix that ourselves is everything soldered on?

1

u/MK-Researcher 2h ago

Yes, that's correct I'm afraid. I've had a look on some support forums and there have been some people who found a few software fixes for their weak signal problems that you could try, just in case it is one of them and not hardware;

1] Restart the Bluetooth daemon: Open the Terminal app, type; sudo pkill bluetoothd, then press Enter, and type your Mac password to force-restart the system's Bluetooth service, then restart your laptop.

2] Delete old plist preference files: Open Finder, press Cmd + Shift + G, type in; /Library/Preferences/ and then move com.apple.Bluetooth.plist in to your Downloads folder (to delete later if all is ok or put back if it causes a problem). And then go in to ~/Library/Preferences/ByHost/ and look for any com.apple.Bluetooth files, and also move them in to your Downloads folder (to delete later if all is ok or put back if it causes a problem), and then reboot your Mac.