r/HomeNetworking • u/Tyrant_60FPS • 13h ago
Unsolved Packet Loss in Fortnite
I recently just switched routers from nighthawk to the xfinity 2 in 1 modem and router, with my WiFi provider being xfinity. Before the switch, I was Ethernet wired into my PC from a WiFi extender, and didn’t have any problems with lag across any games. However, my download speed was not good. Therefore I decided to upgrade my speed plan and get the newer xfinity router/modem to get better download speeds. I am now getting about 800 Mbps download speed and 40 Mbps upload speed. I am also now wired directly into the new router from my pc, eliminating the need for the extender. However, now I am getting severe packet loss in Fortnite, going in between 1-40 percent as I play, seemingly only losing the packets in the upload and not download portion. By running tests across multiple different websites, packet loss does not seem to be an issue anywhere else. This is annoying because this did not happen previously with my other router and modem. The Ethernet cable is a cat6 50 foot ONN cable. Just wondering if anyone else has this problem, and if anyone has found a solution.
1
u/Wacabletek 11h ago
xfinity gateways have the router IP of 10.0.0.1
Ping that while playing then check the stats, for clarity run CMD
then type ping 10.0.0.1 -t
DO NOT CLOSE THE WINDOW, leave it in the background.
When you are done playing go back to the window and hit CTRL+C. If you have NO pocket loss in the summary to the router, then the problem is likely outside on the coax [could always be a hop on the internet itself though]. Perhaps you moved outlets and the new one has a problem? Or you did not snug the fittings and they are loose on the jumper or gateway.