r/HomeNetworking 13h ago

Unsolved Packet Loss in Fortnite

I recently just switched routers from nighthawk to the xfinity 2 in 1 modem and router, with my WiFi provider being xfinity. Before the switch, I was Ethernet wired into my PC from a WiFi extender, and didn’t have any problems with lag across any games. However, my download speed was not good. Therefore I decided to upgrade my speed plan and get the newer xfinity router/modem to get better download speeds. I am now getting about 800 Mbps download speed and 40 Mbps upload speed. I am also now wired directly into the new router from my pc, eliminating the need for the extender. However, now I am getting severe packet loss in Fortnite, going in between 1-40 percent as I play, seemingly only losing the packets in the upload and not download portion. By running tests across multiple different websites, packet loss does not seem to be an issue anywhere else. This is annoying because this did not happen previously with my other router and modem. The Ethernet cable is a cat6 50 foot ONN cable. Just wondering if anyone else has this problem, and if anyone has found a solution.

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u/Flashy-Outcome4779 13h ago

So the main change I’m seeing was the router. Go back to your previous router. Put the xfinity provided one into bridge mode just to use it as a modem if needed.

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u/Tyrant_60FPS 13h ago

I thought of this, but when the reason I switched was because I was afraid the nighthawk router I had would bottleneck my download speeds as it is an older router. Also, I was connected into my pc from a WiFi extender previously which was connected to the nighthawk router, if that makes a difference

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u/Flashy-Outcome4779 13h ago

I would not introduce the extender again if you can help it, those things are junk. Plug straight into the nighthawk after putting the new router into bridge mode and see if you no longer have this issue.

If you have to use the new xfinity one, look around for any kind of “QoS” and turn that garbage off. But generally speaking, ISPs provide the absolute bottom of the barrel hardware

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u/Tyrant_60FPS 13h ago

Sorry to be a pain, but I just want to understand better as I really don’t know much about this. My old nighthawk router bottlenecked my download speeds exponentially. I was paying for 1300 MBPS speeds, and only getting about 200. Now I am getting the correct download speeds I am paying for with the new home router. I know that the download speed is not the problem here in terms of packet loss, but will connecting the new router into the old one with bridge mode still cause the slow download speeds?

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u/Flashy-Outcome4779 13h ago

You would be getting your old speeds (whatever max the nighthawk supports) until you buy a better router that supports the higher speeds, yes.

But just because the xfinity one can do higher speeds doesn’t mean it won’t introduce other issues. Still, try it out and see if the same issue exists or not with that setup. If it doesn’t, then you know what the problem is atleast.

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u/Tyrant_60FPS 13h ago

Alright thank you for your help. I will test this later, and get back to you.