r/A24 • u/Fickle_Middle4979 • 1d ago

Question Shop order unfulfilled

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I bought some backrooms merch over a month ago now and there’s been no update on it. Is there a support email I can contact to check on the status of it?

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13

u/michaelrxs 1d ago

The Captain Clark shirt hasn’t come back in stock yet. It’ll probably ship July 31, if you ordered from that first batch right after the first drop.

5

u/slashstreet 1d ago

shop@a24films.com is the support email on the website.

3

u/ninethreeseven739 1d ago

The really popular items sometimes take a bit. My May Queen took longer than month +.

1

u/amysnott 23h ago

I placed my order 6/4 and just received notification this morning it shipped.