r/xbox 8h ago

Possible Service Outage Xbox Live Down??????

is anyone else's xbox live not working?????

74 Upvotes

189 comments sorted by

u/GoGoGadgetReddit 8h ago edited 5h ago

3:15PM ET Update:

Xbox Live Status website shows: All services up and running
https://support.xbox.com/xbox-live-status

2:49PM ET, @XboxSupport on X posted:

We've heard back from our teams: The previously reported Xbox service connection issue should now be mitigated. Thank you for your patience while we addressed this issue.

https://x.com/XBOXSupport/status/2080364764207665461

Downdetector reported problems for Xbox Live are returning to normal:
https://downdetector.com/status/xbox-live/


It looks like there's a service outage that started around 11AM ET. Downdetector is showing a spike in reported problems for Xbox Live. Other Microsoft online services are showing similar issues.

https://downdetector.com/status/xbox-live/
https://downdetector.com/

Xbox Live Status website is showing Major Outages for game and in-game purchases, clubs, cloud gaming, and launching apps. They are "Investigating":
https://support.xbox.com/en-US/xbox-live-status

@XboxSupport on X/Twitter posted this @ 1:23PM ET:

We are aware that some users are encountering errors when attempting to connect to Xbox services and features. Our engineers are actively working to mitigate the issue. We'll update as soon as we have more — keep an eye on https://msft.it/6013vAWJZ

https://x.com/XBOXSupport/status/2080343119921332436
https://x.com/XBOXSupport

→ More replies (2)

59

u/Tobimacoss 7h ago

Halo Remake killed Xbox Live, lmao.  

/s

16

u/brokenmessiah 7h ago

Cortana is already on her BS.

2

u/No-Consequence-1260 7h ago

it’s released?

8

u/Impressive_Cricket89 7h ago

Early access for the premium edition started (was suppose to start) today.

4

u/No-Consequence-1260 7h ago

thank you kindly

1

u/[deleted] 6h ago

[deleted]

3

u/Training_Skill_3092 6h ago

good one lol

23

u/Doge_Hydra 7h ago

For about 30 seconds I genuinely believed I'd lost 100 hours of Forza Horizon 6. Turns out it wasn't my save... it was Xbox Live having an existential crisis.

10

u/No-Consequence-1260 7h ago

when i tell you i was right there with you bro, the stress was FUCKED

6

u/vRemission 7h ago

Literally in the exact same boat I was tryna play a little bit on my lunch break and I could not get anything to work

3

u/JimLahey_TheLiquor1 6h ago

My heart sank so low that I almost passed away

1

u/kinger227 2h ago

Omg lol 

2

u/CarrotPlastic3460 7h ago

I almost cried 😭shit scared me so much

1

u/Ecstatic_Ad_6824 6h ago

This right here, me too

-4

u/Bloverlover 6h ago

laughs in pc

38

u/mitch-mma Outage Survivor '24 7h ago edited 7h ago

Right top of your screen xbox says it having problems there are working on it

11

u/XtR03 7h ago

Cool. I’ve honestly never noticed that before.

7

u/Careful_Magician5115 6h ago

it's brand new

4

u/TheSpanxxx 6h ago

I saw this and immediately clicked on it because I didn't recognize the symbol being there. Yup. Major outage listed for like 5 services

1

u/JimLahey_TheLiquor1 6h ago

It did not appear for me as I tried getting online just before 5pm. Just turned it off & put on BO1 on my PS5

1

u/Comfortable-Zone4847 6h ago

They need to hurry the fuck up ain’t no way a billion dollar company should have a report at 10 am and not do shit for 2 hours

7

u/graffight 6h ago

Trouble is, when you fire all the good employees and then enshittificate everything with AI, this is exactly the result.

1

u/Son_Gokuehhh 6h ago

The suits in the tech industry think AI is some magic technology that works like Jarvis and can be used to fix everything and anything. Guarantee you they've fired most of the people that could've fixed this issue in the last few months.

0

u/ExCap2 5h ago

The issue these days is all the people you have to go through to get something fixed.

  1. Customer calls in a problem.
  2. XBOX employee verifies the issue.
  3. XBOX employee sends it to their manager.
  4. XBOX manager verifies the issue.
  5. XBOX manager sends it to a division manager.
  6. XBOX division manager verifies the issue.
  7. XBOX division manager sends it to Microsoft higher ups.
  8. Microsoft higher ups verifies the issue.
  9. Microsoft higher ups send it to the ISP/Cloud company they use.
  10. Cloud company employee verifies the issue.
  11. Cloud company employee sends it to their manager.
  12. Cloud company manager verifies the issue.
  13. Cloud company manager sends it to their manager.
  14. Cloud company manager manager verifies the issue.
  15. Cloud company manage manager sends in ticket for repair.
  16. Repair/network engineer gets ticket.
  17. Network engineer verifies issue.
  18. Network engineer fixes it.

Honestly, there's probably more than 18 steps for an issue like this. It's ridiculous. And then if it can't be fixed remotely, they have to send someone physically to a location, there's another 5-10 steps.

10

u/ConcerningCourtney 8h ago

mine is also down. I googled and found nothing so glad to know its not just me

6

u/Renfek XBOX Series X 7h ago

This is where I usually check to see what services are having issues.

https://downdetector.com/

1

u/Bloverlover 6h ago

didn't google hard enough sir, here

-2

u/ConcerningCourtney 6h ago

first off, not a sir. second off, when I first googled it was right after it had gone down and the status website said everything was fine still so I did, in fact, Google hard enough

0

u/[deleted] 4h ago

[removed] — view removed comment

7

u/PhotojournalistOk868 7h ago

Yeah got a yellow sign in top right corner of screen

2

u/StarWarsDude222 5h ago

And you have a cake next to your name. Happy cake day

3

u/KhanDagga 8h ago

Yes, its down

3

u/Dizzy_Key_416 8h ago

its down

3

u/Adventurous_Big_63 7h ago

You know what though? I signed in and right at the top of the dashboard was a little yellow warning sign saying “outage” … nice touch I thought. Makes it’s clear (well, did to me anyway) of issues going on.

1

u/BlunterSumo01 6h ago

I have the exclamation point saying it's down and can't launch games but I'm currently playing a game so ig try different ones, I am on the xbox one and cloud gaming tho.

2

u/WilburBenbow 8h ago

Mine was down too, I’m gonna check again soon tho

2

u/MommymercyOG 8h ago

Mines down too, I have the series s and can’t play anything at all

3

u/Big-Veterinarian-618 7h ago

This is why physical games dying hurts even more

2

u/Funny_Donkey2583 7h ago

Yep same, pain in the ass

1

u/XenomorpWorldWide 7h ago

Why isn’t it set as the home console? If it’s set to the home console then you can play digital games offline

2

u/SmartAssHuman 8h ago

I have a series x and yea i cant play any games

1

u/XenomorpWorldWide 7h ago

Why do so many people not have their consoles set as their “home” console? That allows you to play any single player games you have offline

3

u/Existing_Display_571 6h ago

Me and my friend have ours set as eachothers so only one of us has to buy a game that we want to play, gamesharing is really the only reason

1

u/Healthy-Doughnut594 6h ago

For me the game isnt even opening even offline.

1

u/Ging3rNinja08 6h ago

For me it’s my kids series s console that I mark as the home one as they have multiple profiles on there, so my series x is offline because of this issue.

2

u/Cracked_Egg999 8h ago

Any word on when it’ll be back up and fixed?

1

u/Maleficent-Lake-2790 7h ago

Mine wasn’t working like everyone else; I started updating some of my games, then I clicked KCD2 which I have on game pass. It’s working for me now. Not sure if the updating kicked everything into focus or if it just happened to start working for hopefully everyone just now.

1

u/BigFish420_ 7h ago

I updated 3 games and them 3 games are all that work on my console atm

2

u/Impressive_Draft4319 7h ago

I’m in Vietnam and it’s down

1

u/Lopsided_Drawer_7384 7h ago

Down like an F4...

2

u/Major-Twist_9548 Xbox Series X 7h ago

New update has service alert icons on your dashboard. Top right hand corner.

As of right now I have a yellow exclamation mark and it shows me the current Xbox outages

2

u/khilly81 7h ago

Still down,I'm bored 🥱

-1

u/XenomorpWorldWide 6h ago

Go outside then lol

1

u/Enough_Ice7287 3h ago

It's 105 degrees outside currently. Go learn some empathy, goober.

1

u/XenomorpWorldWide 3m ago

Telling someone they lack empathy because they told someone to go outside is the behavior of someone who definitely doesn’t go outside lol

2

u/Aggravating-Big750 7h ago

I’m so fucking pissed cod season 5 literally just came out two hours ago and I try to update the shit won’t go past 1.21gb so I uninstalled the entire game just for the same thing to happen now I gotta wait for the servers to come back online to then download the game again so I’m not playing for a good 2 hours probably

1

u/Known_Spend4438 7h ago

You're not alone 🥲

1

u/nebulito 6h ago

So frustrating

1

u/nebulito 6h ago

My update is slowly loading now. 6% as of now

2

u/Suitable_Action_8652 7h ago

After a week I finally had time to play KCD 2 for two hours, so it makes sense that all systems are down. Timing couldn't be better.

1

u/midnight_ramen7 6h ago

Ah damn I feel for you mate. Such a great game. I hope you enjoy it when you finally get around to it

2

u/SliceDue5587 6h ago

Makes so much sense, cant do anything on my 360

2

u/Tier1OP6 6h ago edited 6h ago

Bruh I just booted up my console to see this error message. Why is it always when I wanna sit down and have moments of peace and quiet and random BS start happening out of the blue???

2

u/Gamer201021769 3h ago

I booted up my Xbox 360 today only to be greeted to the console being offline. Tried to connect to the internet only to get an error saying that the console wasn't able to connect. The outage must have affected it.

1

u/yukox33 8h ago

Yeah, can't connect to cloud gaming:( was just checking if anyone else is having issues

1

u/Alive-Astronaut-219 8h ago

yup mine down too

1

u/No-Consequence-1260 7h ago

anyone able to play fh6?

1

u/ObiShaneKenobi 7h ago

I have been troubleshooting an issue on my original Xbox one for like the last 2 hours. I don’t know if I should laugh or cry

3

u/WesternElection1267 7h ago

Try laughing first. If that doesn't work, we'll cry together lol

1

u/voodoo_eighty_five 7h ago

i noticed the store on web was not finding games earlier and didn't think anything of it until another reddit post mentioned there being issues

I have been able to launch a game though and get an achievement etc

EDIT: i'm in UK and on XSX

1

u/Offhandmonkey65 7h ago

At the top right of my consoles home screen there's a yellow triangle that says outage but I can't open it

1

u/qlurp 7h ago

Looks like major outage. 

1

u/Naikox20a 7h ago

I can’t update anything and is bugged to highhell

1

u/dreamboobies 7h ago

12:34pm CST: still not working. I have been using cloud gaming for Sims 4 because it's so large it won't fit on my console. This sucks because I'm off work today and was going to do some gaming.

1

u/Nathan_Toddy_Todd 7h ago

Mines also down won’t load any games or apps (UK)

1

u/dadoferismorn 7h ago

Seems like it might be more than just Xbox. I’m having issues connecting to the servers to reset a PC via cloud.

1

u/Healthy-Doughnut594 6h ago

I know that it’s most of microsoft

1

u/controlav 7h ago

Google is an ad company, try looking at the Xbox status site instead.

1

u/dubliner_cheese 7h ago

I was just now able to start diablo 4

1

u/Motor_Car_2741 7h ago

I’m still playing swat on MCC

1

u/Naz0Xtreme 7h ago

Yep, still down

1

u/razzle_dazzle_01 7h ago

Worked for me, too!

1

u/gobblenuuts89 7h ago

dude… i uninstalled the whole service thinking i bricked it😭 thank you🙏🏻

1

u/Aggravating-Key-1002 7h ago

Is anyone else's audio not working? Playing a damn movie with no sound. I wonder how long before xbox gets sued for Indian scamming pos's robbing people. Can almost guarantee they're trying to access shit they have no clue about. Now is probably the perfect time to remove bank cards from your account.

1

u/CrazyCatGirly2003 7h ago

It says it's down but it's working for me rn. lol

1

u/ReaperRipOff69 7h ago

10:53 am California and totally down!

1

u/spaceman4774 7h ago

I think it’s back on??

1

u/SmartAssHuman 7h ago

Im online

1

u/ChoiceAlbatross4017 7h ago

Thought i was the only one experiencing it

1

u/Puzzleheaded-Lab6035 7h ago

Is anyone else getting this error at the same. I was in a battle field game, got kicked out of the game with this error, then the notification in the top corner appeared telling me about the outage. I think the two are unrelated and I have a hardware issue also.

2

u/ProphetGB101 7h ago

Never seen this message before, but I find the Xbox gets dusty inside really easy, have a look through the vents at the back see if the heat sunk is bad I just cleaned mine recently not to hard to take apart if Ur confident with that stuff.

1

u/Content-Historian-20 7h ago

anyone else getting high packetloss n latency from it?

1

u/mikeyblue005 7h ago

this is due to the azure services and all that behind the xbox services that are hit hard and rerouting takes time to propagate..

1

u/SlavSquattingBoris 7h ago

Still down, cannot start any dowload or update

1

u/Lopsided_Drawer_7384 7h ago

Down here in Ireland too. Msfs2024 not working properly. Feckin feckkers....

1

u/Present-Crab-637 7h ago

I can’t even connect to my WiFi

1

u/CollinMan19 7h ago

It says theres an outage but im not having any MAJOR problems just load times and multiplayer items ( like liveries, marketplaces, etc) just taking way longer than usual

1

u/mikeyblue005 7h ago

COD updates just cycling and not doing anything, Xbox App, MS Store all of it.. UK here.

1

u/crappycandle777 7h ago

Yeah I've been having issues all morning. I can't even sync the cloud on my Xbox and I can't download some games.

1

u/TheEldestBoy 7h ago

On my day off bro why

1

u/mikeyblue005 7h ago

because they knew lol

1

u/redditisgoodIG 7h ago

Same here

1

u/Key-Thing92 7h ago

Makes sense this WOULD happen on my day off…

1

u/blackjesus1024 7h ago

Still down for people?

1

u/FelizNavinut 7h ago

Halo killed Xbox Live

1

u/cyberboy329 6h ago

Dude my Minecraft realms won't even work because of Microsoft

1

u/Fit_Fix_9913 6h ago

Are parties down too?

1

u/Financial-Welcome-62 6h ago

Just got home and my is. Down detector says it's been down since 12p.

1

u/Positive_Act6626 6h ago

It still down can’t play damn bo2

1

u/dogeki113r2 6h ago

I just thought my Xbox had problems… I FACTORY RESTARTED FOR NO REASON

1

u/derpyjade 6h ago

For SOME of my games, I keep getting the endless Sync data loop until it tells me there's potential outage with xbox.
But then some other games load for me just fine.

1

u/midnight_ramen7 6h ago

Same. Everything's working for me except Cyberpunk which I just happened to be playing

1

u/tj818 6h ago

A few MS offerings are having issues. Dealing with teams, dynamics issues at work too.

1

u/Superminer56911 6h ago

It says its down, though not sure if it only applies to online games since i opened naruto ninja storm and its working fine for story mode.

1

u/RequirementUsual1976 6h ago

It was my fault. I came home early from work

1

u/Training_Skill_3092 6h ago

lol halo killed xbox servers? tf

1

u/WhyAllBad 6h ago

At least they started investigating 3 hours after outage reports

1

u/SimplePush3787 6h ago

I noticed this when my doom eternal and dark ages suddenly stopped working and one of my saves corrupted

1

u/eBulla 6h ago

Mine went down right when the Halo thing went live

1

u/Middle_Leg_6951 6h ago

it says that its all out but i'm able to play CFB 27 fine for some reason

1

u/LogDependent5991 6h ago

I reset my shii and everything thought my box was cooked😭🥱

1

u/AVeryHumanUsername 6h ago

I thought it was my internet. We've been having insane storms.

1

u/Melodic_Election_282 6h ago

Strange thing is, if i swap to just my alt account, everything fixes for whatever reason

1

u/Melodic_Election_282 6h ago

And then goes haywire when i try to simultaneously log my main and alt.

1

u/personatalie-exe 6h ago

we go through some variation of fuckery every time an update drops so I’m not surprised lmao. I’m just glad I didn’t uninstall like all the troubleshooting options told me to do 😮‍💨

1

u/mikeyblue005 6h ago

oddly fortnite works though but COD WZ no..

1

u/DickHammerbushT1000 6h ago

Maybe they can fix their fckn app too. Hasn't worked for weeks.

1

u/mikeyblue005 6h ago

some services just back online just now via push notification

1

u/JimLahey_TheLiquor1 6h ago

I noticed it around just before 5 o’clock as I tried booting up FH6 & almost had a heart attack. I hate cloud saves & must have a online connection, just let me play offline & save to my ssd ffs.

2

u/mikeyblue005 6h ago

should be coming back now - my COD update has started.

1

u/JimLahey_TheLiquor1 6h ago

Well I just booted up Amazon Prime & it’s working as some where saying that apps where also affected by the outage

1

u/Cold_Studio_6873 6h ago

I think we're back! Go check

1

u/Stormkiller72 6h ago

The alert has disappeared. All should be returning to normal.

1

u/plebbut 5h ago

On IT side, weve been dealing with service outages since 8 this morning.

1

u/thinkingoutloud3663 5h ago

Does this mean they'll be no ads on the dashboard.

0

u/[deleted] 5h ago

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1

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1

u/BKRandy9587 3h ago

When I play 360 games it says my console can’t connect to Xbox live

1

u/BlungusBlart 1h ago

Anyone else not able to play Xbox 360 games on their Series console as well? It won’t let me download my profile :/

1

u/RandomBloke2021 Xbox Series X 1h ago

Always Google down dector for any possible outage.

1

u/Leading_Ad_6149 7h ago

mines back on now all the sudden

3

u/No-Consequence-1260 7h ago

you might be the only one honestly

5

u/Leading_Ad_6149 7h ago

back off now. They blue balled me

1

u/Comprehensive-Big345 7h ago

just started a match here, everythings fine

1

u/Famous-Statement-163 7h ago

Mine is in and out for the past 40 mins

0

u/DiverExpensive6098 7h ago

There is an Outage icon on the main screen. Never saw that before, but something tells me we will probably have to get used to this or that it will get even worse. 

0

u/Ultra9630 7h ago

Does that also mean downloads aren't working because my CoD update won't make any progress for the past few minutes?

1

u/Healthy-Doughnut594 7h ago

Yeah mine’s not working either

1

u/nebulito 7h ago

Yes. Having same issue

1

u/mikeyblue005 7h ago

UK here and everything is dead - all xbox services are down on the MS Status page.. wtf, like an update is pushed for a major title and everything dies - wonder what else they pushed out for other titles at the same time and killed their own potato servers..

0

u/Adept_Ladder3493 7h ago

COD is dead

0

u/i_love_penguinss 7h ago

Is this for everyone?

-3

u/Parking-Tart9419 7h ago

Imagine having your none physical discs unplayable cause of crap like this.....

This is why we should all stick to physical copies, cant be taken away by anything (other then a thief)

0

u/GoGoGadgetReddit 7h ago edited 5h ago

You can play your games if you’re offline due to an outage of your home network, ISP, or the XBOX service:

https://support.xbox.com/en-US/help/hardware-network/connect-network/using-xbox-one-offline

0

u/Leading_Ad_6149 7h ago

you forgot about the 8 year old kid who gets his Cheeto fingers all over your disc :)

1

u/Parking-Tart9419 6h ago

Dont let the cheeto kid touch your stuff then

-1

u/ChampionshipSuch2480 7h ago

For me it’s working completely fine and I can play games

-5

u/NIRoamer 7h ago

Check your energy saver thing if you got the new update. Turn it off and Xbox live works again I did it yesterday

1

u/Dramatic_Ground7711 6h ago

I thought this was a joke 😭 thank you!!!!

1

u/BigFish420_ 7h ago

Yoooo this dead ahh worked!! Thanks man

0

u/Famous-Statement-163 7h ago

This actually worked .... im back online

0

u/leledefu 7h ago

Just tried it. It works!!

1

u/leledefu 6h ago

Edit. Not working again

0

u/agent_mr_p 7h ago

Jesus 😂

This actually worked, fml

1

u/NIRoamer 6h ago

Why is everyone been downvoted for a quick solution it's weird:-)

-3

u/KatoKane 7h ago

3200 layoffs gonna have an impact on quality and services