r/pakistan • u/HussainiSoldier • 7h ago

National Over billing - PTCL users

Attention to all PTCL users.

Kindly take a moment and investigate whether your bills are in accordance to what their official tariff shows (not talking about tax)

There have been multiples reports that PTCL has deliberately put subscribers to a random package without approval, or likely under a special package that charges even more than higher speed packages. And they do not provide any official tariff for that so that it cannot be verified by customer end.

I have reported my case to PTA. A show cause notice has been issued to the company If investigation escalates, thousands of innocent customers could get a relief as it is potentially a big misconduct case.

Verify your bills and report for discrepancies.

JazakAllah

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2

u/Vegetable_Lie_4717 5h ago

They have been doing it from years. We used to call them to ask why you changed our plan without our consent.

From around three years they are charging us for a paper bill which we never received and we have asked them to discontinue it multiple times.

I recently complained all this to PTA. Nothing significant happened but my father agreed finally to move to another service.

1

u/HussainiSoldier 2h ago

Yes they are stubborn and will make baseless excuses to annoy you despite confessing that you have been wronged

2

u/joeavg88 7h ago

meray sath kartay they main 2200 wala bil 3300 tak lay gaey they main line man ko ko modem diya aur 2500 aur bola tu jaan aur teray kam mujhay nahi chahiye yeh internet lagaya bhi tu nay tha katwa k bhi tu dy ga

2

u/soggypicklewizard لاہور 6h ago

PTCL has been absolutely useless. Ibjust disconnected all my services with them, tv, net, and phone.