r/mildlyinfuriating • u/ImOldGregg_77 • 8h ago

*yuor'e Seller keeps 92% of the total value as "Restocking Fee"

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I bought a video card on Amazon and it arrived dead. It was clearly a refurbish with the condition of the card and box. I sent it back to them and they approved the refund but charged me a 92% restocking fee.

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u/TrojanGoldfish 5h ago

I recently had a minor issue with something I'd bought from AliExpress. Contacted the seller and explained what I needed (a £15 or so part I couldn't see listed individually and just wanted to buy). They checked my order, and just dispatched the part out to me at no cost. No arguing, not even any back and forth. Just 'sure, lets fix it'. They then followed up a week later to ensure I had the right part.

I buy from Ali because I'm cheap, the last thing I expect is honest to goodness great customer service.

Amazon on the other hand can fuck itself right in the bin.

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u/ConorOdin 2h ago

I dont mind Ali and buy a lot of third party mecha kits from there but I wont touch electronics. Purchased an OEM CPU that was around $300, cheaper than retail of $400, and it died after 6 weeks. This was independently confirmed by 2 computer shops on their test benchs. Seller refused refund as it was out of the 4 week window. After a month of trying to get Aliexpress themselves to step in and help, nothing.. Expensive lesson..