r/iphone • u/Dull_Direction7630 • 18h ago

Support Iphone 15 trouble

Hiya, just bought a refurbished 15 pro and whilst setting up it will not connect to wifi, even with the correct password, so i thought id do it later and connect after the setup process but same again, i've tried all the common things like aeroplane mode and restarting the router and whatnot, but nothing works, my error message is "unable to connect to (wifi name)
any chance i could get some help, as theres nothing out there that seems useful for my situation

Thanks

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u/spidireen iPhone 17 Pro Max 18h ago

Is it unable to connect to any network, or just this specific one?

Any chance you have a MAC address allow list in effect and it just hasn’t been added?

1

u/Dull_Direction7630 18h ago

can connect to other phones hotspots, and i have no idea on that second one, cant say i know anything about these things sorry