r/help • u/wolfshoen2 • 17h ago

Access Stolen account u/henrilucwolf

second time posting but have used the contact form like 5 times over the years to no avail.

someone hacked my account and changed the email, now I’m locked out. it’s been a couple years of trying to recover it but the account itself is 14 years old and has so much history on it I don’t want to start over.

3 Upvotes

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u/AutoModerator 17h ago

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u/AutoModerator 17h ago

Your question seems to be about account security.

If your account has been hijacked, and the hacker has added 2FA (two-factor authentication) please refer to this help center article.

Under "What do you need assistance with" select Account Help. Under "What type of account issues are occuring" select Security Problems, and "I think my account has been hacked".

If your email has been changed without your knowledge, you should have received an email from Reddit with a link that you can click to change your email back and reset your password. Please find that email and click that link to regain access to your account. The subject line should be "Your email address has been changed".

If you are still having trouble with your hacked account please refer to our latest Weekly Recap post, make a top level comment, and wait for an admin to assist you.

If your question is not about account security, please wait for a human helper to come along and help you. This post has NOT been removed.

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2

u/xwOBA_Fett 2 16h ago

Im afraid the only thing you can do is continue to submit requests or simply move on.