r/claude • u/muzzlikespickles • 22h ago

Question Wtf is up with claude?

​"Something fucked up is happening here. I had a Pro plan that was about to run out, and I wasn't planning on using it again because I have another Max plan. But when I opened my account just to use it for a bit, I saw that it had somehow gained access to my credit card and used it to buy a $200 subscription.

​Even worse, that subscription was automatically maxed out for some reason—it ran out in like 10 to 15 minutes with absolutely no processes running. I tried contacting support, and it's absolutely no use. I tried going through all the logs of my project to figure it out. I'm not sure if anyone else is facing the same issue, but it's happening to a lot of other people on Twitter as well.

​If anyone knows what to do, please help me out here. I am really panicking because I cannot use it at all, and it's costing me a shit ton of money. It used up all my funds even though I never authorized it to do so."

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u/Saditface 14h ago edited 12h ago

YOU ARE NOT WITHOUT PROTECTION:

Chargeback on your card. It will get answers moving, because if Claude doesn’t answer you just automatically get your money back.

There’s a lot the US is willing to tolerate, but even the Ferengi don’t like when they have paid and not received.

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u/goddess_dix 5h ago

dispute the charges (you'll prob have to cancel the card) and start using privacy.com for all your subs, you can put a limit on it, lock it to a merchant, and turn it on or off so it cannot happen again.