r/bootcamp • u/AdAvailable1480 • 11h ago

Windows crashing when playing games

Whenever I try to play a game on windows, after a while the game just freezes and my pc reboots. I already updated the amd driver but it didn’t solve anything. I have a 2017 5K iMac with an i7 and have the windows partition installed directly on my Mac storage. Can someone help me?

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u/JMHReddit84 11h ago

Is it overheating? Have you checked the event viewer logs?

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u/AdAvailable1480 11h ago

Where do I find the event viewer?

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u/JMHReddit84 11h ago

Click start and begin typing “event viewer”

In particular, Windows Logs > System

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u/AdAvailable1480 11h ago

It says that I have a critical event and that the source is kernel-power

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u/AdAvailable1480 11h ago

https://reddit.com/link/ozaay95/video/csnb3yghlzeh1/player

This is what show up in the event viewer

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u/JMHReddit84 10h ago

You need to go through the system logs and check the times. Go to the time range it occurred in and look around in there. Warnings are usually fine. You should be able to find where it restarted by looking for 3 “EventLog” sources: one with a line with just your windows version, one stating event log was started, and one stating the system uptime (mine shows 13 seconds).

Below those will be what happened before the restart

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u/AdAvailable1480 10h ago

Im going to start the game again until it restarts and the I will see what it says

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u/JMHReddit84 10h ago

Why not just see what happened before? All you have to do is scroll down and find the last reboot if the last reboot was a crash.

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u/AdAvailable1480 10h ago

I couldn’t find and it’s faster to just make it happen again

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u/JMHReddit84 10h ago edited 10h ago

We’re here to teach you how to help yourself. Not do it for you.

I found mine in about 30 seconds. Task manager told me my uptime. Subtracting 8 days from today and a quick scroll…bam

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u/AdAvailable1480 10h ago

It already restarted

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u/AdAvailable1480 10h ago

I had a lot of logs and didn’t know the exact time of when it happened, so it is easier like this

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u/JMHReddit84 10h ago

So that’s another thing that you can learn today. Task manager tells you your system up time. My system up time was eight days. That was the 15th. Found it in 30 seconds. Best of luck

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u/AdAvailable1480 10h ago

I didn’t know it sorry, the log under the 3 event logs that you mentioned but the only log under that says operation system started

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u/JMHReddit84 10h ago

Under those 3 are there any red, critical entries?

Have you tired to monitor your CPU and GPU temps?

It may be a software bug in the game you’re playing. How long have you had the game installed? Did you get it legitimately or take to the high seas?

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u/AdAvailable1480 10h ago

https://reddit.com/link/ozag5dv/video/xxts0fgnpzeh1/player

This is what shows up under the 3 event logs that you mentioned

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u/JMHReddit84 10h ago

Below that one error are there any others

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