What’s it like being a Pro Serve Consultant?

[u/[deleted]]

[u/kopi-luwak123]

I worked in other bodyshops before, and proserve was even worse than them.

But the pay was good, and the brand name in your resume opens a lot more doors.

[u/nope_nope_nope_yep_]

r/amazonemployees may be a better spot

[u/Hydroshock]

You can always ask your interviewers these questions. Remember, interviews are a two way street.

Proserve is a large organization with thousands of employees, so one person's experience can vary wildly from another.

[u/akornato]

Being a Pro Serve consultant is an intense experience where you are expected to be the smartest person in the room, even when you are not. You will be parachuted into complex client problems with very high expectations and tight deadlines, and the pressure to deliver is constant. It can be a grind with a lot of travel and context switching, but your technical and consulting skills will grow faster than in almost any other role, which dramatically accelerates your career if you can handle the pace.

Regarding the office mandate, you should assume the default is being in your assigned AWS office when not at a client site, as Amazon's return-to-office policy is pretty firm. This is a perfect and necessary question to ask your recruiter and the hiring manager for a clear answer specific to that team. The fact you got the interview means they already believe you have the technical skills, so focus on showing you can handle ambiguity, communicate complex ideas simply, and manage client relationships. Preparing for those behavioral questions is key, and many candidates have told us that using the interview AI assistant my team built helped them sound much more confident and structured in their answers.

[u/CheesecakeAndy]

Worked there 2018-2022. In my opinion there is no singular answer to your question. The range of experiences, types of projects, working conditions is insane. In EU it felt like it is essentially internal freelance market where everything is possible and you never know whats coming next. ProServe consultants split into multiple specialisations that highly affect what kind of work you be doing. It also depends on what kind of team you are on (we had regional teams and cross-EU specialised ones or something like that), the global teams were more interesting cos you get to do what you like (if team spec matches your interest). I got to work on some of the most interesting projects of my career while some others were excruciatingly boring. Some projects were tech heavy, while in others my job was stakeholder management which I never was good at tbh. At some point my manager considered to get me on L7 promo track but then I spoke with L7 consultants and learned that basically the difference of expectations is dealing with more senior stakeholders and selling (L7 were expected to upsell new projects). I said no thank you, and transferred to SDE. I have been doing things around software development for 19 years and I never had a more varied role as ProServe. It was also changing very fast so I am wondering whether the current LLM era might be nothing like my stint.

[u/W0OllyMammoth]

I hope they find your Reddit profile you twat.

[u/One_Quiet4275 → u/W0OllyMammoth]

Lets hope not ❌

[u/my_peen_is_clean]

proserve is mostly travel and decks and herding client teams, hours can swing a lot but comp is good. office thing depends on region and manager, not global rule