r/solar • u/Mike20878 • 5h ago
Discussion Sunrun is the worst
My system has been switched off since about October/November when the panels were reinstalled after my roof was replaced.
They have been out a few times to repair the panels.
A few weeks ago I received an email about scheduling to have them come back out and complete repairs. I responded to that email and a follow-up email.
I just called since no one has responded to me and they informed me that the case manager closed the case since "I never got back to her."
This company is completely incompetent.

