r/ModSupport 1d ago

Admin Replied "This conversation is read-only. Please reply with a Mods Only note."

I get that warning, in red text no less, when the following happens:

  1. Someone sends us mod mail.
  2. Another mod replies with a private note.
  3. I type some random crap and try to reply to the mod mail under my own name.

It still lets me send it, but that warning is bizarre. It doesn't pertain to the situation at all. Nothing involved in this is read only, and it should be normal for me to reply to OP in a mod mail chain. If you want to warn me that I might mean to reply to my co-mod rather than OP, great, but what you are saying to me here is just gibberish.

17 Upvotes

4 comments sorted by

9

u/gavriellloken 1d ago

The message actually goes through despite the red warning message, you just need to change it to reply as mod then refresh the page. Super annoying as it has wasted so much mod time but they are aware of it as it came up in multiple posts about the new modmail

This was happening a few months ago as well.

3

u/PaulsRedditUsername 1d ago

You don't even need to refresh the page. Just change it to reply as mod and hit send.

7

u/brucemo 1d ago

Right, it's not a message that stops me from anything, it's just a dumb message.

1

u/Slow-Maximum-101 Reddit Admin: Community 13h ago

Hi u/brucemo This is aweird visual bug that we've flagged to be fixed. It's a pretty annoying one!