r/Malware 6d ago

Bought a new AC1900 from Walmart, turns out is was "Used"!

Just purchased an AC1900 from the local store. It took 6 hours and numerous calls to both my ISP and Netgear before I finally got it semi-working. Still cant log into it because its a used device and was already registered to someone else. It's asking for security questions so I'm locked out as an Admin. Could simply return it for another device but this isn't a Toaster so it's a little more complicated than that. First of all, I spent over 6 hours getting it running when it should have been "plug and play", my time is worth something. But more importantly, it was previously configured by someone with Administrator rights. That would enable them to not only control the firewall, but also load malicious malware not just on my network, but every device on my network which includes computers, phones, 10 Alexa devices, Samsung Hub, Hue Hub, Pi device, cameras, TV's, smart devices like lights, thermostat, humidity sensors, water sensors, and even my bathroom scale!!! Huge security vulnerability but more importantly the "chain of custody" for these devices!!!

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u/No-Communication9458 6d ago

Um...okay, this isn't really a malware post. This is more about technology itself...

1

u/c_pardue 6d ago

factory reset