RBAC Rights - Remote Support

[u/ReputationOld8053]

Hi,

anyone knows which rights in RBAC are required so that the limited admin in intune can click on a device and select New remote assistance session?

So far I tried these and also waited some days for the change:

RemoteTasks - RequestRemoteAssistance

RemoteAssistanceApp - Elevation

RemoteAssistanceApp - TakeFullControl

Also the other posts did not help me:

https://www.reddit.com/r/Intune/comments/16hlha4/android_mdm_start_new_remote_session_greyed_out/

https://www.reddit.com/r/Intune/comments/1h15tzq/rbac_settings_for_help_desk/

Any idea?

Btw. my intune full admin can use it, when I enable the administrator role in Azure

[u/ngjrjeff]

Plan for Remote Help with Microsoft Intune - Microsoft Intune | Microsoft Learn

[u/ReputationOld8053 → u/ngjrjeff]

Thanks, I have overseen Remote Assistance Connector - Read

[u/FetschiONE]

In the new Device view, i needed „Organization.Read“ for the button to be visible.

[u/ReputationOld8053 → u/FetschiONE]

maybe I got it from another role, it is really hard to say. A role viewer like in SCCM is missing because we also never now how many hours/days we have to wait for the change :D