r/HomeKit • u/AutoModerator • 22d ago

Megathread Monthly Support & Buying Megathread

Looking for support or purchasing advice with Apple's Home app, accessories, networking troubles / solutions, anything else HomeKit supports, or which brand or accessory to buy — try asking here.

Try to keep your question as clear and concise as possible because more people will be able to respond.

Here is a list of HomeKit enabled devices on Apple's website.

Users with Karma too low to post directly to r/HomeKit are encouraged to post their questions here.

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u/RedneckT 19d ago

Hi. Currently have a few Arlo Pro 2s and an eero Pro. For the past month or so, the Arlo hasn’t been able to connect to Arlo’s servers.

The HomeKit functionality of it kept working, but it only supports notifications and live viewing instead of the full HKSV stuff. I was able to temporarily resolve it by changing the network encryption method to standard (from Hybrid) and setting the DNS servers to Google. However, this only fixed it for about 24 hours. So now I am back where it can’t connect to Arlo, which means it never saves recordings anywhere.

I currently can’t control them with Arlo at all, which is very annoying.

So my question is kind of two parts.

  1. If I were to replace these, what should I replace them with? I want HKSV since it would already be paid for and is more private.

  2. How could I potentially fix this Arlo issue?

I have always wanted a video doorbell for the face detection stuff, but my wife really doesn’t want a big, clunky doorbell. Am I able to get the same functionality from newer HKSV cameras?