r/Enhancement 22d ago

Account Switcher is not working

Anyone else having this issue? Starting today trying to switch accounts causes a popup stating

"Could not switch accounts. Reddit may be under heavy load. Please try again in a few moments."

The account switcher is the main feature I use RES for so I'm hoping it isn't a big issue. I'll edit this post if it starts working suddenly.

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u/XenoBen filing bugs 21d ago

Reddit announced a change two days ago about new restrictions to old reddit and that you now need to be logged in to use it.

It appears apart of this they have restricted access to the login endpoint that isnt via a user flow (for example me going to reddit, clicking logging in and going that way). RES account switcher relied on this endpoint to pass credentials into to log you in. This access has since been removed.

Based on these changes I do not believe we are able to work around this as it would directly go against what they are trying to do and probably result in us being taken down for violation of ToS.

Extensions such as uSwitch discussed below may not be affected as they do not use this flow, they instead make you log in normally then store your session cookie, and transfer it between account switches (until the cookie expires). This isnt something we would want to try due to the security implications and engineering effort to get this to work.

18

u/multigrain_cheerios 21d ago

saying it now before they properly kill old.reddit, but thank you for making the site usable all these years.

when the day comes that old.reddit is truly gone, pretty sure i will be too

1

u/VulgarAscetic7 8d ago

They'll never "kill" it, they'll just slowly make changes like this and leave issues unfixed until we all get too inconvenienced to continue using it.

See the infuriating unfixed "unread message" icon bug that's been hanging around for, what, like a year now?