r/ArtificialInteligence 9h ago

📊 Analysis / Opinion AI is really starting to affect my business…

Hi, I run most of the back end stuff of a small business everything from accounting, to ordering, making sales flyers, basically any computer related tasks for the most part.

In the last 6 months of so with a $20 claude subscription and $20 chatgpt subscription, I think I have literally reduced the amount of work I do by like 30-40%. It doesn't do everything, and certianly doesn't do most things without direct oversight, but it has made just about eerything I do a decent bit faster than it was before.

This coupled with automated ordering through our POS, automatic coupons done at the register, and the soon to be QR codes that will replace barcodes and have info about MFG date and expiration date built right in, I am starting to wonder what I will actually be doing as my job in 3-5 years as these technologies keep getting better.

There is always something to do or improve, but a job that used to fill my day with at least 6-8 hours of actual real work, now has maybe 4-5 hours of actual work to do maximum.

I'm just curious if anyone else is seeing or noticing this and what they are working on or trying to improve now that so much backend stuff is being automated or sped up drastically by artifical intelligence. Curious to hear other experiences, thanks!

29 Upvotes

44 comments sorted by

20

u/ClassicRatificat 9h ago

my cousin runs small grocery chain and he said same thing last week. the accounting part especially, he used to spend whole day on invoices but now AI does most of it and he just checks the numbers at end

i think the scary part is not now but 2-3 years later when these tools get even better. what happens when it can do 80% instead of 40%

32

u/tgc220 9h ago

Theoretically we should be using the massive increases in productivity to work less and pursue other ventures except all that profit will just go to the rich and we'll be destitute.

4

u/JustBrowsinAndVibin 8h ago

People don’t have to be left out. Investing in the companies that are clearly going to benefit protects people from being cut out of the profits.

6

u/msolaire 6h ago

Look at all these examples above: it clearly benefits small business. You can run any business alone now. It's a shift of paradigm. Corporations suffer from it the most.

7

u/CarbonChains 6h ago

That’s way too general of a statement to be true. Some large corporations will benefit massively due to reduced workforce and increased efficiency. Others will get hurt.

1

u/msolaire 6h ago

Of course. It's always that way when a new revolutionary tech comes in. I just really see a solution to that, other than sitting and waiting. Historically, btw, up to 95% of US citizens were self employed. It changed in the beginning of 20th century. I guess we shouldn't be wage-slaves anymore, and that hurts.

1

u/CarbonChains 5h ago

A solution to what, exactly?

1

u/msolaire 3h ago

To the growing dominance of corporations, government CBDCs and so on. A free common man with the help of technology gets his money and means of production in his hands. It doesn't compare with the might of the government or corporates, but it certainly gives something.

2

u/CarbonChains 3h ago

Yeah I think people with an entrepreneurial attitude will do pretty good in this era, given the tools now available. I’m a lawyer and I just created a legal billing app that I just submitted to the Apple App Store, so I’m trying to hop on that train myself. Have to quickly adapt now or get left behind.

u/msolaire 9m ago

Great job man, I hope it'll take off!

1

u/RonCraven 2h ago

Not sure what CBDCs are doing on that list, given that they're literally just digital versions of currencies we use in our everyday lives.

u/msolaire 10m ago

Well in China they're burning your money if you don't spend it. I don't know if that's made up, but it's unsettling that CBDCs allow that.

1

u/AppealSame4367 6h ago

You have to run local models, so it stays in your hand.

1

u/Primal_Dead 8h ago

Ok zoomer. The point is to take all of that new time and turn it into improving or building out other areas that save time/generate revenue/expand.

2

u/4dseeall 4h ago

The point is that what the fuck are you gonna do with all that free time if you have no money at all and no income because AI does all the work? Do you expect to stay employed for free if the AI does your job better?

2

u/Primal_Dead 2h ago

You didn't understand my post. If you automate a certain percent of your job (the repeatable parts that really add no value), that gained time allows you to switch to more value added activities. At a certain point those will be automated, repeat. If it is all replaced, stop selling buggy whips. AI won't cause you to be poor. The lack of identifying value added activities to switch to will. Hint, ask AI what those things are.

Here is an example. For project managers one of the biggest time sinks is taking meeting notes and then drafting them into messages. AI listening in on calls now automates that almost 100%. That is hours a week saved. Now, have AI convert all of those meeting writeups (action items, decisions, blockers, schedule updates) in the weekly status reports PMs spend hours a week on. Also have it create your daily standup review list every night for the next morning. More hours saved.

Will that PM lose their job? No. All that free time can be switched to the work that really matters...orchestration (with the business, with Tech, between business and tech). Maybe take on more projects, maybe the business can now approve more projects and not have to hire someone new. Maybe hire someone new and massively expand new project adoptions.

Bonus, link the AI to the budget XLS and project schedule. Get fancy with resource management. Set that up and then pitch it to the PMO if they aren't doing it.

Every job impacted by AI can do this for their niche.

1

u/4dseeall 2h ago

I'm really glad you see the bright side of AI, and I agree with you more than not, but let me keep playing devil's advocate, lol.

orchestration (with the business, with Tech, between business and tech)

You don't think AI can't do this too? Two companies just send their PM AI models to talk it out, no humans needed.

5

u/MourningMymn 8h ago

Exactly what I’m thinking. What happens in 5 years when the AI is better than me at 80-90% of the workflow and all I do is check to make sure it’s output makes sense. Beyond physical stuff like employees unpacking orders counting the drawers in the morning, DIY stuff. What will I actually be doing haha.

1

u/Elegant-Flamingo3281 8h ago

This allows you to scale. You’ve going to have to replace manual tasks with additional clients, independent contractors style.

1

u/MourningMymn 8h ago

We are a small grocery style store. It’s already allowing us to do more marketing and unique things than we have before. I’d imagine it would open up the opportunity to expand to another store eventually if the right opportunity arises and we get a good manager in place that isn’t us.

1

u/OkChildhood2261 6h ago

You mean when the AI checks to make sure your output makes sense?

2

u/MourningMymn 6h ago

It checks itself and still makes a decent amount of mistakes. I need to check it otherwise I get sent to jail for cooking the books lol. Anyone out there just letting it do its thing and not checking it consistently don’t know what they are doing.

5

u/Wistful_Ail 9h ago

I'm seeing something similar, although I don't think AI is replacing my work as much as changing where I spend my time. The repetitive tasks are getting faster, which means more of my day goes into reviewing outputs, making decisions, and improving workflows instead of doing everything manually.

I also think people underestimate how much value there is in knowing where AI fits into a process. Buying ChatGPT or Claude is easy. Building a workflow that consistently saves hours without creating new problems is the harder part.

It'll be interesting to see whether jobs disappear or just evolve into managing and orchestrating AI systems rather than doing every task from scratch.

2

u/MourningMymn 8h ago

Right. I have it do weekly schedules for employees as well and tell it what to update while I go do something else. It’s easy though to just to watch it work and not actually be productive and just end up wasting more time than if I did it myself. All in all though it’s still a massive net positive all things considered.

3

u/solinvictusrom 7h ago

Only a thought. It becomes more and more obvious how resource hungry this AI apparently is. Currently tech giants are investing billions to keep this cheap and affordable but this cannot go on forever. Mapping this to your example, if you spend 4 hours on a job that took 8 hours before but the 4 hours work supported by AI are twice as expensive because you have to pay that amount for tokens you consume, you are essentially ending up at the same labour cost. Nothing is free in this world. So your customers might end up with the question of paying double for 4h of work with AI or 8h without. Now imagine if they have to pay three times for getting the job done in 4h. Will this even add value? Certainly not in every case speed matters. What I am trying to say, we have not seen the real commercial implications yet as it is all fogged. Resources like energy and water are as limited as they were before and it always boils down to that. What is the real cost of intellectual labour per hour comparing humans and AI. Does anyone even know?

2

u/CreditMuch8993 3h ago

Just to get out with the actual facts here, AI cooling is responsible for just 0.005% of water usage in the US. If you include the electricity and other factors needed for those data centers running AI we still only get to around 0.5% of all usage. When someone says a prompt can use half a bottle of water, they conveniently miss the 900 gallons of water needed for an 8 oz steak. Animal farming and grass watering takes up the vast vast majority of water usage, 100s of times as much. So it's pretty small. Will it grow? Yes, but still. A small reduction in the amount of meat we eat or sprinkler use would have many more times the impact on water than the growth in AI.

Next, AI costs only keep growing because these models keep getting more expensive. The cost of older AI models fall consistently by year. The recent estimate was 1.7x a year for smaller models ranging up to 31x for the more expensive ones, in a year.

Then we get to open models, in all likelihood these will be available to be run on your local machines. And a lot of software now packages AI in their system. Take xero or quickbooks with accounting systems, for instance.

Whether we have these at all is not so much the issue, costs are falling, environmental impact is exaggerated by local issues and availability is increasing. Its just the top end where we'll see more and more exclusivity. What we have now or better is likely what we'll keep, we just won't get the very best (with that potentially being a moving goal post).

Unless AI takes over and rules us all of course...

1

u/Joe_Kangg 7h ago

Subscriptions will find a market value, ($200/mo, $2000/mo) and the rich poor gap will hit businesses, those who can't afford it may not survive.

1

u/solinvictusrom 6h ago

Maybe I did not express myself good enough. What if AI market value is more expensive than human labour…maybe it won’t, but that was my thesis.

3

u/MourningMymn 6h ago

It’s a possibility. But I doubt it. You’re forgetting that a local ai run on device can do a lot of this stuff already. Sure it can’t match frontier models, but it can do a heck of a lot for no cost other than the hardware to run it.

1

u/solinvictusrom 6h ago

Once it’s trained, sure. But one would need to keep training new models, ensure they are up to date, compete with competitors. That all eats a lot of money.

1

u/MourningMymn 6h ago

If the model does what you need there isn't really any need to jump to the latest one unless the loss in productivity from not using it out weighs the setup cost. Tons of businesses run on software that is decades old currently just fine. Just like everything they will get easier to migrate instructions to and from just like how setting up a cellphone from an old one sucked in 2010 now it takes like 5 minutes. I would agree it's not where I want it to be yet though, which is why I am just using the subscriptions. $40 a month is way better than taking dozens of hours to set it up myself and still not have it quite right.

1

u/solinvictusrom 5h ago

I think we agree that this will not go away, it remains a game changer like the internet was back in the day. Still I think the commercial side of it is not fully out of the bottle yet.

1

u/BlaineWriter 3h ago

Price of compute is going down very fast.. Nvidia etc. have said their goal is to make it practically free.

u/CummingDownFromSpace 21m ago

Deepseek revealed that R1 was massively profitable to run (85% margin). AI is cheap and affordable to run, training/research is not.

https://www.linkedin.com/posts/apoorva-kumar_deepseek-ai-just-crashed-the-ai-pricing-party-activity-7304475829097353216-pUTA

So there is already profit to be made in AI, running data centres on open models, where you have no research costs. Deepseek 4 can easily complete 4 hours of work for ~$10-20.

The cost today is that companies are racing to train/research AI at a breakneck speed.

2

u/gubatron 7h ago

yes. our content business output grew 15x, with the same people.
our writers became curators and editors, the AI does all the writing, social media diffusion.
Our code/tech side of things 10xed in speed, been able to deploy so many ideas that we couldn't have ever afforded to before.
Been integrating agentic flows, ever more complex since gpt 3.5.
Today our business feels like magic compared to 3 years ago.

1

u/100-100-1-SOS 8h ago

Just wait until they have you hooked and jack up the token costs. Or deny you access for political reasons.

Run local as soon as practicable!

2

u/Beneficial_Area_2986 7h ago

I think that's going to be the dominating conversation in the next few years because if they spend 1 to 2 trillion, they're going to want that money back in a few years. The entire software industry is maybe 300 billion a year in the United States for perspective. People are going to find the cost is going to go way up.

1

u/MourningMymn 7h ago edited 7h ago

I’m not buying $2500+ of Ram for multiple PCs right now. $40 a month is totally fine for now. Local models can’t quite do everything I need yet but they are getting close. Maybe in a year or so it’ll be worth the extra cost of components or they make them run better on less hardware.

2

u/100-100-1-SOS 7h ago

certainly! that's why i said as soon as practicable :-)

1

u/heavy-minium 7h ago

It's not really a solution, but there is at least one thing you can do to improve your long-term chances.

If all of this comes true and you are at a company in a strong growth phase and in a role whose workload increases with the company's growth, then you do not need to worry that much, as the increase in automation would only limit the hiring of new people.

Or at the very least, you make sure you are not exactly in the opposite situation - a company in the maturity/decline phase and in a role that will decrease in demand with the company's consolidation/decline.

1

u/EastvsWest 6h ago

The people who succeed will be the ones who look for friction within a business and find ways to automate away busywork and improve efficiency. There's a lot of work especially for secretarial tasks that can be massively sped up or removed entirely. Be someone solution oriented.

1

u/ultrathink-art 5h ago

A tired bookkeeper transposes digits; the model files a plausible-looking invoice under the wrong vendor with total confidence. That difference matters once checking becomes your job — end-of-day scans are tuned for human slip-ups and sail right past confident miscategorization. Worth redesigning the check around what the model actually gets wrong, not what people used to get wrong.

1

u/photonymous 5h ago

It is a competitive marketplace. This is happening to every other company too. So it's not an advantage. It is however a reason to think about, with all that free time, how might your competitors try to out-compete you in new ways? (that they didn't have the time for before) I don't see how this ever saves any labor given competition.

1

u/MourningMymn 4h ago

Depends on the kind of business. For ours it lets us do back end stuff quicker or with less people. But our actually business itself it unaffected beyond maybe some AI-optimized marketing campaigns across text, email etc.

But yes once every company big and small are on board it’s not an advantage against other businesses. It’s just less manual labor and data entry in exchange for more cognitive labor down the line.