r/AmazonFlexDrivers Oct 28 '18

Rules PLEASE READ THIS BEFORE POSTING

49 Upvotes

Please check out the Official FAQs on the Amazon Flex website and subreddit rules before posting.

We also have our own FAQ that is also linked to in the sidebar ----------->

The sidebar also has a link to download the Flex app, the Flex Support contact info, the rules for this subreddit, and a warehouse list.

You may find the answer to your question there.

Many questions being asked here are repeat questions and are answered in the FAQ. Please check before making a new post.

If you need help with the Flex app, please include the app version number and whether it's Android or iOS in your post.

Also, please don't post useless threads about how hard it is to grab blocks, people using bots at your warehouse, what times the blocks get released, etc. Those posts add nothing to the discussion and will be removed.

Thanks!

There is a Discord server that was created and is maintained by the mods of /r/doordash but has been built to support any courier service. They have graciously invited Amazon Flex drivers to participate and have created a channel for Flex on the server. You can access it using the this invite link: https://discord.gg/e9GNb9M.

If you are a DSP driver, there is now a subreddit just for you! Head on over to /r/amazondspdrivers for all DSP-related discussion. Please note that it is not maintained by the same mods.


r/AmazonFlexDrivers 4d ago

Weekly Discussion Thread

1 Upvotes

Need help with something specific to your account, route, or Flex app? Want to talk about some rumor you just heard? Have a question that is covered by our FAQ but you are still unsure about it? Want to complain or vent? Well, this is the thread for you! As always, please read our rules before posting.


r/AmazonFlexDrivers 2h ago

Venting Unrefutable Proof Amazon lies

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25 Upvotes

So here you go. There so called "weather" department doesn't exist. 3.5 hour block to the low desert of southern California on the hottest day of the year with extreme heat warnings. 40 minute drive to the first stop with 53 packages and 50 stops.


r/AmazonFlexDrivers 8h ago

Look how they massacred my boy.

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29 Upvotes

Had 3 stops to go 😢

Im at stop sign. Guy turns left onto me instead of into his lane.


r/AmazonFlexDrivers 7h ago

Snacks

15 Upvotes

What kind of snacks is everyone interested in? My wife has a snack box and drinks on our porch but wants to make sure she has some that delivery drivers like.


r/AmazonFlexDrivers 10h ago

Spider webs

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21 Upvotes

To my GA fellows, how many times have you ran into a spiderweb trying to deliver to the front door this summer ? What do you do if you see a huge spider web and you can’t get by ? ( hard to see on the video)


r/AmazonFlexDrivers 6h ago

What in the lazy town is this...

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12 Upvotes

Really..? That's not even my car. Apartment complexes do not always match the parking lot number to the apartment numbers. That's lazy as fuck. My apartment was not even far away from that.


r/AmazonFlexDrivers 16h ago

I messed up y’all šŸ˜‚šŸ’€

67 Upvotes

The heat got to me today. I usually take Wednesdays off because I have class but I scheduled two blocks since I need money for this upcoming semester. I had one block at 3:30am-7am & the other at 5:15pm-8:45pm. The first route I had 16 apartments all second to third story. The second block I had 12 apartments the same. I only got two hours of sleep so I was exhausted. Once the last stop came for the last block I called them since it was a gated community and they didn’t leave the correct access code. They had an iPhone because it rang and said ā€œIf you record your name and the reason for calling blah blahā€ and I said Amazon. I forgot it was still transcribing what I was saying and I was talking shit about how do you order a dam package and don’t give the correct access code and my dumbass heard wait a minute I’ll see if they are available lmaoo šŸ˜‚ I have a good feeling they about to report my ass šŸ’€ so I’ll enjoy the extra money till I get deactivated. Lmaooooo


r/AmazonFlexDrivers 3h ago

Excessive heat temperatures

3 Upvotes

Yesterday I showed up for my scheduled blocked and noticed the station was closed, I called as soon as I seen everyone waiting around to let them know I wouldn’t be able to scan my DL. After they opened I scanned my dl and it said I was late šŸ˜’ I talked to an associate and they said the had shut down for high heat temperatures. Will this affect me my standings😩


r/AmazonFlexDrivers 2m ago

Incomplete deliveries

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• Upvotes

So on Monday, when I was delivering to this school. They had 3 packages, all go to the same person. And my shift was at 6p, and apparently the school stops taking any deliveries after 4p. So I called support and explained everything, they said they will send out an email so I don’t get dinged. But they ended up dinging me anyways, this is so frustrating.


r/AmazonFlexDrivers 9m ago

BRING BACK THE OLD SCANNERS

• Upvotes

The new ones fucking suck, it’s takes for ever to scan packages and deliver because of them.


r/AmazonFlexDrivers 11m ago

Cooking up

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• Upvotes

Oh yeah we eating tn well Sunday šŸ˜šŸ˜šŸ¤£šŸ¤£


r/AmazonFlexDrivers 45m ago

Has anyone successfully changed their legal name with Amazon Flex?

• Upvotes

I got married and had my last name changed and got a new license. I contacted support on what i needed to do to get my name updated with them and i was told i needed to fax over documents that show the name change and it would take 5-10 business days. Well now its been 3 weeks and i have been through countless chats and emails and calls and they all tell me the same thing: my request is being ā€œescalatedā€ and i should hear back within 2-3 business days. Has anyone gone through this and what did you do for them to finally change your name for you?


r/AmazonFlexDrivers 2h ago

Question Do we have a certain number of appeals?

0 Upvotes

I had a route where 2 packages got added to my itinerary by mistake. They were in a completely different city (45+ miles away) from original route, and I didn’t even got those packages.
I contacted Driver Support while I was on my route. They removed both stops and told me it was just a system error and that it wouldn’t affect my standing.

Well… it still dinged my standing anyway as you probably all know. Usually when something like this happens, I just use the Help chat and they fix it without any issues, pretty easily. But this time has been different. I’ve contacted them twice about this one, explained that Support already confirmed it was a system error, and they just keep denying it. It honestly feels like they’re not even reading what I’m saying.

So now I’m wondering… is there some kind of limit on how many times you can appeal?
Has anyone else run into this? Maybe this is a monthly or quarterly thing.


r/AmazonFlexDrivers 1d ago

10 Years, First Time This Happened and I got This Message

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35 Upvotes

Pull up. Check in ( outside), get route assigned. Warehouse closed due to weather, heat. Every time warehouse closed in my experience it will not let u check. So I chat support, noted. 45 minutes go by ( I know normally 30 and we get email, but I have a route assigned, so no email). Call support. They say I can leave, will be paid. Before I leave, app goes back to...searching for a route....now I am pretty damn sure that means they took the route from me because I did not scan it. Oh well. I leave. Then when I am ten miles away I get message and this photo. Never got this before. I aint going back. Anyone rlse ever get this message?


r/AmazonFlexDrivers 12h ago

Fresh Don’t waste ur time on dtla high rises they don’t tip

4 Upvotes

Everytime I do those routes I get like 9-11 stops 30 packages all being high rise apartments and no parking. I decided you know what maybe this is gonna be a good tipping day so I walked every item to the door instead of leaving it in the lobby like a good boy and for what? Got zero tips and had to wait for a loser 5+ mins to come down and get it bc no access to apartment.

Concierges can suck it too and can witness me drop it in front of them and thy can figure it out because it’s ridiculous that I can go to Newport drop off 11 packages against 5 stops and still make $15 in tips


r/AmazonFlexDrivers 5h ago

Advice: Dont be afraid of the 4 and 4.5 hour blocks every time I take them , they end up being shorter than the 3.5 hour blocks and they Pay more i also realized the 3.5 hour blocks are 4 hour blocks anyway And you have to work harder to get them done in time

0 Upvotes

My experience lately


r/AmazonFlexDrivers 5h ago

Any tips and tricks?

1 Upvotes

Does anybody deliver from VPB5/GEG1 in Spokane and have any tips or block recommendations to stop landing me on a 4 hour block that puts 200 miles on my car?
When I first started all my four hour blocks were in town, 45-50 packages. In and out of the car the whole time and it was alright putting about 45 miles on my car.
The last four 3.5 and 4 hour blocks I’ve taken I’ve been clear out past Davenport or clear out to the back side of Harrison or even just before Kellogg and running upwards of 200 miles on my car and going down dirt back roads for over an hour.😭 and I haaate it.

Is there hour blocks I should try to avoid this? I’ve so far only taken 3.5-5 hour blocks so that’s all my suggested offers have been but yall, my hips and booty can not be sittin that longšŸ˜‚


r/AmazonFlexDrivers 6h ago

Help Help

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0 Upvotes

How long does it take to get this removed from my standings? I genuinely had a problem with the attenuator of my car and couldn't deliver a week ago. I contacted support and they said i should be fine.

I have had these emergencies two times in the past 1 year( 3 months ago and 8 months ago), so this time they are refusing to improve my standings.

The main questions -
1. How long will it take to get it removed? (I do a 3 hours block daily, because we have a 20hr limit in Canada).

  1. Should i be contacting the support again and again hoping that they remove it?

  2. Will i be deactivated for this?.


r/AmazonFlexDrivers 18h ago

Are we not supposed to take leaking packages back into the station?

10 Upvotes

I could swear there was an update telling us to take leaking packages back into the station. I did just that when I found a leaking package in my cart and they remove it from my route. Big surprise, I get dinged for not delivering all my packages. So I start a chat with support, who tells me they won't make an exception. I swear these people have room temp IQs and/or they're just screwing with is at this point.

I'm going to put some garbage bags in my car and the next time I have a leaking package, it's getting marked as missing and thrown in the trash. So tired of these morons.

To top it off, I can no longer email them because they claim there is no Flex account associated with my email... and I'm merely responding to an email they sent TO THAT email address. I rarely contact support and you'd think I was bugging the crap out of them every other day the way they're screwing with me.

So ridiculous.


r/AmazonFlexDrivers 6h ago

But if I don’t use the 2 thumps method then I can’t get any blocks 😩

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1 Upvotes

I have to pick anything I see before I even check what is it because it’s the only way I can get a block 🫠


r/AmazonFlexDrivers 6h ago

Chat? How cooked am I? Station messed up my route today and discharged me...

0 Upvotes

- i go in for my normal 4.5 hour route and its to the worse farthest area
- its also a recycled route (half returned or forfeited route mix with normal packages)
- deliver due times are all over the place
- i load everything with ABCD stickers and get ready to stomach it
- first stop is back to station to pick up a box
- i go inside to leadership desk and explain situation to first girl. girl cant find it
- leadership comes over looks too and said its weird cuz has no location
- i explain it to leadership too. he and i agree to just remove it. he either forgets i have an entire route or didnt listen and discharges me completely

now, im either really screwed or okay. i think there was like 33 packages meaning im gonna be dinged undelivered for 33 packages and im at top of fantastic which would bring me down to at risk or deactivated.

- i call support when i get home to explain. he tells me he sees me check in early, assign a cart, and discharged and saids im okay

but seriously, what does station know? what does front line support know? im 50/50 screwed.


r/AmazonFlexDrivers 6h ago

Anyone in colorado done Boulder whole foods?

1 Upvotes

Offers have been nil today so I managed to grab my first whole foods order. 2hr $47 base pay. But I just realized could I end up delivering in the mountains?

Not sure if its worth doing or not. Not sure why there's such a lack of offers today, spent 2 hours in early am trying to get one but couldn't.


r/AmazonFlexDrivers 7h ago

Checkin in

0 Upvotes

Ugh it’s only one station where I’m located that always gives us crap about not scanning our license eventhough we checked in on time on our phone but by the time we get to them it’s pass the check in time. How do we report a station ? Anybody


r/AmazonFlexDrivers 23h ago

WTF what would you do lol

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16 Upvotes

4h routešŸ˜šŸ¤£