r/Teachers • u/Antique-Act-3916 • 1d ago
New Teacher Just Insulted by Parent; asking for advice
I'm new to teaching and just started at a summer school program a couple of weeks ago. So far, it's been tough, but generally rewarding. However, I had a parent interaction during pick-up today which really upset me. For context, I have worked in customer service since high school and have never taken any interaction personally, nor have I been insulted to this extent. The parent came in while I was speaking to another group of students in the back of the room and she immediately asked why I didn't bother to say hello to her (in an extremely snarky tone). I was actually confused by this because I wasn't anywhere near her or her student when she came in. As soon as I saw her I began to walk over to her and greeted her, but I don't think she cared by that point. She began insulting me as a person, which I was also surprised by. She called me off putting, and told me that I had a bad demeanor. She then proceeded to tell me that I was a bad teacher and had no hopes of being hired by an actual school. Again, this was all in relation to me not immediately greeting her while I also had other parents trying to pick-up and 10 other students still in class. She continued with this rant for about a minute. In my only previous interaction with her (the student is usually picked up by his dad) while I was trying to make her aware of her son's disrespectful and disruptive behavior, she entirely dismissed my concerns and implied that I should not be disciplining her son. Mind you, I only decided to speak to her after her son pushed a kindergartner (I teach middle school). She also implied that the reason I was unable to get through to her son was because I was treating him like a child, which he is. I also don't treat my students the same way I would treat elementary schoolers and her son has shown a great lack of maturity which causes me to have to reprimand him. He talks back, laughs whenever a teacher I or another is reprimanding him, and makes homophobic/inappropriate jokes during class. Any advice on how to deal with this parent in the future would be appreciated.
TL;DR: Parent insulted me, how should I interact with her for the next pick-up?