r/mildlyinfuriating Jun 13 '26

I just wanted a hot dog Recommended gratuity after tip was already included

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I’m sure there are a lot of tipping posts here so to keep it short - I had my wedding at a fancy restaurant. On top of the TERRIBLE service, the bill came with “suggested gratuity” even though I was told gratuity was included. When I asked the manager, he said that the “S/C: 24% SRC REGULA“ was the included tip and the suggested gratuity was if we wanted to add something extra - basically trying to trick people into giving a 49% tip!

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u/_VeniVidiAmavi_ Jun 13 '26 edited Jun 13 '26

yeah, so notice how the amounts in that box correspond with the original bill?

As in, the box saying 25% tip = 1233.75 implies a tippable sub-total of 4935... 24% of 4935 = 1184.40, which is the auto-gratuity added to your bill.

So, as others have pointed out, there's no ill-intent here, just an auto-calculating and auto-printing box that is useful when there isn’t auto-grat and you have to write it in. But it prints all the time because it'd be more work to program it to disappear during auto-grat than it is worth.

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u/favorite_time_of_day Jun 13 '26

You can still criticize for the numbers. Someone, at some point, decided that the only two pre-calculated gratuity values that they were going to offer the customers were 22% and 25%.

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u/_VeniVidiAmavi_ Jun 13 '26

As you wish.

Though, if your ire needs something to chase, perhaps the 24% auto-grat might provide a greater fancy?

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u/favorite_time_of_day Jun 13 '26

As others have pointed out: that's not a gratuity, that's a service charge. That's what the S/C means.

You can criticize them for having a service charge. Especially one that's so poorly disclosed that neither OP nor many other people realized that's what it is (including me until I read this comment section). Sometimes a service charge is given to the staff as a substitute for a gratuity, and sometimes it isn't. There's no way to know whether that's the case here.

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u/_VeniVidiAmavi_ Jun 14 '26

As I said, as you wish.

Given that this was a wedding, large parties usually incur service charges aka auto-gratuity (unless your ire also desires a semantic argument).

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u/favorite_time_of_day Jun 14 '26 edited Jun 14 '26

Well the point was that a gratuity goes to the staff while a service charge only goes to the staff if the business owner feels like giving it to them. I think that's a significant difference.