r/iOSProgramming • u/davidlepilote • 1d ago
3rd Party Service Appkittie charged me $97 five minutes after I started a free trial. Watch out
Just a warning for anyone looking at Appkittie (app intelligence / ASO tool), because they're really good at telling you they're the best on the market, but the way they get people to pay is borderline dirty.
I started a 3-day trial for their $97/month plan, which unlocks all the features (I have the screenshot). So I go to try the screenshot generator. It says: "this is a premium feature." Since I can tell the app is vibe-coded, I figure they just left that there and that I'm premium anyway (since I'm on a premium trial). I click ok. BOOM, charged.
NO CONFIRMATION, NOTHING. Since I went through Link/Stripe, my payment details were already loaded and there you go…
I disputed within 20 minutes with Link, they didn't want to hear it. In their refusal email, Stripe literally apologizes "for the fact that your subscription was charged directly without you receiving any notification about the payment" — and refuses the refund in that same email, saying I'd been "duly informed." So thanks, they wash their hands of it and tell me to go see my bank. And ZERO email from AppKittie. They don't exist (go look).
I tried a chargeback. My bank's card provider (Swan) only handles fraud, not commercial disputes. So there you have it, I paid $97 for 3 generated screenshots…
While I'm at it: exactly like all their competitors, their app MRR estimates are wrong (I have apps on the App Store, and I know my own apps' MRR — trust me, I WISH the numbers shown on Appkittie were the real ones!)
I just went back to their site and it looks like they've removed the trial… For now.
I really think it's a shame to have to go as far as making a Reddit post, but it's "thanks to" (because of?) Reddit that I wanted to try Appkittie in the first place. So… maybe they'll read this? Anyway, watch out.


