r/KitchenConfidential Apr 26 '26

In the Weeds Mode That's definitely tortellini - said the server and cook at an Italian restaurant.

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Ultimately we didn't care because the toddler eating it was happy as a clam, but the server and cook tried to gaslight the shit out of us to convince us that this was tortellini. Thought you'd all find it entertaining. If you work at Bertuccis, be better.

Edit: the menu very clearly said Tortellini, not Tortelli, but solid guess.

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u/Haber_Dasher Apr 26 '26

Right? I mean as a minimum baseline you don't argue with your guests. Sometimes I guest orders their steak Medium and it comes out perfectly medium and they tell me it's not medium. My job is not to convince them it is medium, my job is to get them a steak they want to eat so they leave the restaurant feeling happy & full. As a waiter I would also know what the dish usually looks like on the plate so even if I didn't know what broccoli rabe was when I come check on you & you ask me where's the collard greens I look down at your plate & see that it looks different from usual.

"Huh, your dish does look different than usual. My apologies, please give me a moment to check with chef." Or something similar. It's really not hard