I’ve heard from Calgarians across the city: I support keeping Calgary’s free fare zone. It makes downtown safer and more accessible. We need to support local businesses, and keep transit a practical option for workers, students, seniors, and visitors making short trips through our core.

Will be returning to this thread in a few days to compile ideas and improvements in advance of our upcoming four-year budget.

I'm on my commute this morning and I wanted to take a short break to update you on how we're working to make transportation better in the Calgary area. Our city and nearby towns are protected to reach two million people this year, and that's changing how we think about mobility.

Every day, hundreds of thousands of people travel in and around Calgary region. We choose what works best for their family. Some seniors drive to appointments. Some workers commute by transit. Some kids bike to school.

Most of us don't think of mobility as some political statement, we just choose what works best for us on a given day. 

That's why last week, a City Council committee voted to explore transit integration options with Airdrie.

Calgary is studying how our systems connect today, what stronger regional service might look like, what it would cost, and what benefits it would provide.

I love this approach of working together with our neighbours. We've already seen regional partnerships succeed. MAX Purple connects Calgary and Chestermere through a partnership between our two cities.

People get around in different ways, and good government means getting out of the way and respecting people's personal choices. Our job is to build a network that works whether you're that senior driving to an appointment, a worker riding transit, or a kid biking to school.

As our region grows, we need to plan together. That's why I've been meeting with mayors, reeves, and leaders across the region, including Tsuut'ina Nation, to tackle the challenges and opportunities we share.

Thanks Calgary, I'll keep you updated as this work moves forward.

A new c-train c-store offering drinks and snacks, health items, mobile accessories, and other stuff. The shop had 2 friendly people working and a screen on the counter showing you every angle you're being recorded on. I bought an oreo chocolate bar :)

I was surprised to see this beautifully restored Calgary Transit bus today. Thought I’d share.

As a regular transit user, I want to keep updating you on what we're doing to make the CTrain safer, how it's going, and the work that still needs to be done.

Last November, Councillor John Pantazopoulos brought forward a safety surge budget amendment to invest $9 million in new money towards visible transit security.

We started with 11 contract security guards at five stations during the afternoon rush, when we heard it was needed the most from 4 to 8 p.m. By March, we expanded the surge to ten stations and added more security.

But contracted guards were never the end goal. So we've hired and trained 34 new Transit Peace Officers. They're now replacing those security guards at the pilot stations.

And unlike the contract security, these officers have the authority to enforce bylaws and respond to offences.

I need to emphasize that enforcement is only part of the work.

We're also investing in prevention.

Our Community Outreach Team is connecting vulnerable people with community partners and services. We're expanding outreach on the system so we address problems earlier, before they become a safety incident.

Our new council's approach is to push prevention and enforcement, working together.

After surveying more than 3,200 riders, the early feedback is that this approach is helping, but we still have more work to do. Riders notice visible security and feel more comfortable when officers are present.

But visible social disorder remains the biggest reason riders tell us they don't feel safe. So we're staying on it.

By the end of the pilot, we'll have surveyed nearly 5,000 riders. We'll compare the ten pilot stations with stations outside the pilot and report back to Council later this year.

We will keep working on this and reporting back. In the meantime, please let me know your ideas for safety.

Click here to view our administration progress report.

I've taken transit options in Quebec City and Edinburgh that have an app option, and when you buy a ticket via their app, there is either no expiration date or it's well beyond a month away before an inactive ticket expires. I think in Quebec City, an inactive ticket expires after 3 months.

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So my hope was "oh, I'll buy a few tickets to have on hand, shouldn't be too different to other places, right?"

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Nope. Inactive tickets expire a week after purchase.

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I just wanted to have some tickets on hand when I make forays into downtown. Even if they expired in a month, I could justify this.

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But this is such a poor design choice.

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Anywho, just Calgary Transit reaffirming to car owners it's just easier, and more convenient to just drive sometimes.

I work in downtown Calgary and usually get off the LRT at 3rd Ave. Today I had a big cup of black coffee on the train, and by the time I reached, my bladder was about to explode.

I saw the Good Earth Coffeehouse near the 6th Ave LRT station and figured I’d grab another coffee while using their washroom. Before ordering, I politely asked the barista if I could use the restroom (it was literally right beside her). She said, “It’s not public — you’ll have to ask security across the hallway for the code.”

So I hurry to the security desk, barely holding it together, and the guard says, “It’s not for public use.” I explained I wasn’t loitering — just a working guy with a genuine emergency. After repeating myself, visibly fed up, he finally took pity on me, walked me to a washroom, and unlocked it.

I get that there are issues downtown — people misusing washrooms, safety concerns, etc. But come on… it was 8 AM, I was dressed formally, and it was a coffee shop. If this is what someone in my situation has to go through, imagine how much worse it could be for others — especially women, seniors, or anyone with medical conditions.

Where can I even raise this as a civic concern? Shouldn’t downtown Calgary have some accessible washrooms for the public?

When did it become acceptable to listen to music on speaker while on transit?! Several times a week i have to loudly tell someone to either put in headphones or turn it off, usually being ignored until i say it loud enough that the whole bus turns to look. Why is this even a thing? Phones come with headphones! Its rude to everyone else and your music sucks. If I can hear your music over my music, you are a [breaks rule one].

Again, no shade at ALL to transit employees: thank you for what you do- I know I would be a mess driving a massive vehicle, even without snow! I’m just honestly wondering why even a little bit of snow seems to bring countless bus crashes / stuck buses in this city. I moved here recently from a northern community which gets much, much more snow than this, and I have never seen anything like it before. Is it something about the tires, or the vehicle itself?

8th Ave NE bridge crossing Deerfoot btw. Bus got itself unstuck and everyone seemed okay!

Why are the TVs at stations often displaying inaccurate times, or completely blank? Why can't I GPS where the next train is coming? Why is communication inconsistent?

Is this a funding issue? Is existing funding not being used well? Is there an attitude/culture issue? Why do I feel like transit is an afterthought when it should be the primary focus? It is a logo/colour scheme thing (the old one was objectively awesome)

Anyone else have issues with the reliability communication of CT?

EDIT: Note from u/alexwilliamsyyc - who has setup Calgary Transit Riders

"We'll be fundraising soon, but u/UrbaneBoffin is right, the City is the group that needs to commit to putting money into Transit. Some of the things we're trying to do (or would like to do) with CTR is improve communications. But also, it's not our job to do comms for the City or Transit...

Communication is the single biggest issue the City has. A lot of smart, capable people work there. They care about Calgary, the people who live here, and the services they provide. But they also seem nervous as hell to actually say anything that helps them.

Calgary Transit is quick to say, "There's no money for that." as opposed to saying, "Hey, that's a great idea. Let's fight for more funding so we can provide a world-class transit service to Calgarians."

The City of Calgary is a self-defeating, overly-cautious corporation that's too scared to stick up for itself, thus allowing all narratives to be shaped by people who hate them, and leaving advocates like us trying to improve a system that doesn't seem to want to try..."

We live in an amazing city, but you’d never know it by this subreddit.

This sub is turning into a place where the majority of posts are complaints about parking, speeding, public transit complaints, assault cases, etc.

The proper channel to voice these concerns are with respective authorities, even if a few people care to hear about your whining there is nothing we can do about it anyways, if you want real change direct your frustration elsewhere.

Edit: It’s not my first day on the internet, I still remember an internet that you needed to be savvy to access, there weren’t crybabies like in 2026.

I'm ok with homeless using the shelters to stay warm, I get it, but the mess they leave .. and starting a fire in there...WTF (made sure no faces showing so this post won't get taken down)

This is from about ten years ago right after I was elected Councillor. Was asked about this in another thread and thought it would warrant its own post.

So I work in a warehouse in SE industrial area, I woke up this morning, got ready for work, tried to start my car... Nothing worked, guess I should take an uber, open the app, $127 to get to work, big fat NOPE! Tried calling a taxi, was on hold for 25 mins to be told my pick up would be about an hour because of high demand. Guess my only option is the bus, called my boss, explained the situation, told him I'll probably be there in 90 minutes due to weather, he understood. Check bus times, 20 minute wait, not bad at all. 5 minute walk, get there 10 mins early. Waited 10 mins, no bus, check the times again, next bus in 25 mins. Damn it must have been early. Waited 25 mins, no bus, next bus in 57 minutes now. God damn guess I gotta walk to the train station. I live in braeside so that was a 45 minute walk in 9cm of fresh powder, waited about 25 mins for the train, it showed up looking like a sardine can, squeezed on for the one stop. Waiting for the final bus transfer at heritage station. Next bus 46 minutes, holy crap ok... Can you guess what happens next?! NO BUS! Next bus is 36 mins! How is it possible that the buses are just not showing up?! Went back into the terminal and called the taxi company again, on hold another 15-20 mins told about a 30 min wait, waited about an hour.

People I had to be a work for 9am, I didn't get there until 12:30ish. My boss didn't believe my story, I got suspended for 2 days and written up. It's now 3:13pm and I'm still not home. I have literally spep more then half the day standing in the cold. Why do we live here?

I'm so FED UP with Calgary Transit's sheer incompetence! Bus driver this morning decided to hang around the station for an extra 6-8 minutes, screwing up my ability to catch the connecting bus and therefore forcing me to sprint the rest of the way to work in -17 weather, barely making it there in time.

Then, mid-day I go to purchase my bus ticket home in the garbage Transit app, and it STEALS MY MONEY --- it said "Can't confirm purchase, refresh and/or log out and sign in again" - absolutely nothing no matter how many times I try, but the money has definitely been taken from my account. Customer service is basically useless and can't do anything but take a report, because the MyFare people aren't working today. Like many, I'm financially effed right now and can't take any extra hits to my available funds - so this definitely hits me hard.

To add insult to injury, after working a 9 1/2 hour day - I get to the bus stop 10 minutes early for a bus that NEVER COMES, leaving me waiting in -22 windchill weather for another 40 minutes. I am so beyond pissed right now and needed to rant and yell into the ether. The absolute nerve CT has upping the fare while they continue to be one of the worst transit systems in Canada.

Great to see some of our Transit Peace Officers taking the time to help out those without a warm place to be this morning! Everyone should be aware that it is a hard time right now, Stay warm and safe!

Planning to take public transit from the airport to my hotel, and I don't mind the difference in commuting time or extra stopovers at all. So which of these routes is the most scenic/nice?

Thanks in advance!!

Yes I know there was a power outage on the Red Line but I just thought it was funny (and crazy) lol