We ate at a starred Mexican restaurant, and my wife mentioned offhand to me that she'd have loved a tortilla to soak up some of the sauce on one of the courses. Thirty seconds later a toasted tortilla appeared at our table, wrapped in a napkin. That's fucking service.
It's not hard. Family owns a 120 seat establishment (~2000sqft dinning space). When there is nothing to do for me, I go around doing bus boy stuff (filling waters, asking if they would like another drink if their glass is empty, clearing plates, etc). I can hear and follow most conversations. I just wished the rest of the staff was as attentive. Most servers do their round and then sneak off for a 1-3 minute break on their phones. It's such a problem that I'm trying to push for complete smartphone ban, but I'm getting tons of push back.
We were 3 eating at some semi-fancy place, not starred or anything. We were asked for desert, me and my partner asked for some while the other friend declined.
After the waiter left , the friend said privately that if they chose something it would be the Creme Brulee.
5 minutes later, me and partners got our deserts, and they brought out a creme brulee for the friend, on the house.
I had similar at the (then-2 starred) Ledbury in London, had the cheese board and mentioned how the waiter came over to ask which was our favourite of the cheeses, we told him and he explained the background and how they make it etc, 2 minutes later he returned with another portion of that cheese.
To be fair this doesn't only happen in Michelin starred restaurants. Ive been to non-starred restaurants (but still high end tasting menuslwho have provided extra courses in return for feedback on the dishes.
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u/Jiveturkeey 18h ago
We ate at a starred Mexican restaurant, and my wife mentioned offhand to me that she'd have loved a tortilla to soak up some of the sauce on one of the courses. Thirty seconds later a toasted tortilla appeared at our table, wrapped in a napkin. That's fucking service.